It's been almost a month since I could play. I want a full refund

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
I literally can’t get the game to log in. I get a skull to spin super fast for six seconds and then instant crash. This is a known issue and it’s been over three weeks since it started since 1.20

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
You know the issue

Error Displayed (If Applicable):
You know the issue

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Use your crappy launcher
  2. click play
  3. crash instantly without even seeing a loading screen.

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag] Tacopocalypse

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Literally whenever I try to log on

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Give me my money back for everything I’ve spent in this game. I paid money for a game that cannot be played through no fault of my own. This is fraud.

We can help. Please reach out at https://fatshark.se/support