INVESTIGATION: Disconnects (Error Code: 2001, 2014, 3013, 4001) & General Connectivity Issues

it just happens twice in 1 game .

here’s entire game.
1st is on 10 min mark .
2nd at the end.

I just bought a powerline adapter to test if this would fix the issue, but it has made no difference. So the problem persists on wifi, wifi extender and wired through powerline adapter, all on fiber net, I still get errors on almost all maps I play as soon as the map ends.

Hi all, we appreciate all the reports you’ve sent in, and we wanted to share an update on what we’re working on:

  • We’re looking in to whether higher difficulties, like Havoc, are more prone to disconnects, as these settings can send more data due to the increased number of enemies and activity.
  • We have updates in the works that will add more detailed logging when disconnects happen, helping us better understand what’s causing them. We’re aiming to include these changes in upcoming updates (1.8.5 or 1.8.6) depending on final testing and confirmation.
  • We’re also working on two additional improvements: one to reduce the size of certain network packets, and another fix addressing disconnects when returning to the hub after a mission. Both changes require further internal testing to ensure stability before release.

We’ll let you know as soon as any of the changes mentioned above are live. Thank you for your patience as we continue to look in to this.

6 Likes

This sounds promising :slight_smile: please keep up the good progress!

Hello,

I’ve noticed I get bounced out with error 2014 whenever start Discord and join a voice lobby. I can immediately connect back into the game.

Fatshark refusing to let me do my dog-only solo w/o dodging or sprinting

Error 2014 two times in this log
console-2025-07-16-13.39.46-4efb1ae0-ba44-4949-a83b-66ebe2ab8b6e.log (2.8 MB)

Loaded up the game. Selected Character. Onboard mourningstar and sent back to character select with “error code: 2014”. Tried to hard quit the game and restart it, only to get into a game that didn’t crash but was completely out of sync with my inputs. This happens a lot as well as the error codes and disconnects, where like 1/5 inputs either don’t register or look like they do but don’t. Was really looking forward to a darktide session this evening but the bigfish doesn’t allow it.

1 Like

Describe your issue, including the most common error code
[/quote]: Error 2014

Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?
[/quote]: Xbox Series X, no geforce and cloud system
[
Which country are you playing from, and what’s the name of your internet service provider (ISP)?
[/quote]: From Brazil and my provider is VIVO
How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?
[/quote]: Im connected to WiFi without a wired booster
Is this a consistent issue, or does it occur during specific times (such as peak hours)?
[/quote]: It happens every time and it happen in 100% of the matches

I play on Steam, PC and Windows 11 64x

  • i5-8400 (overclock stable ~2.8-3.2 GHz)
  • 16 GB RAM
  • 1TB NVMe Flash Memory
  • NVIDIA GTX 1060 6GB
  • US Southern Cali Anaheim

I do not use mods but I run ReShade for a single centered magnifying glass effect. I have poor eyesight and this helps with visual tracking.

My ethernet connection is 1,000 Mbps (Spectrum) but we all know that varies. I have been getting substandard upload/download (<100 Mbps) and can check the router at some point. The router is not mine. My average download is ~300 Mbps and average upload is ~15 Mbps.

I do not generally have issues with internet speed or connectivity. If I do they are less common and isolated to certain days and times. I do believe Spectrum throttles connection speed occasionally.

I disconnect from most of the matches I play at least once. If I play at all in a day–no matter the time–it is guaranteed that I will disconnect at some point. I get all of the different error codes. Even when logging in I can immediately be disconnected with one of the possible error codes. I am more likely to be disconnected during intense action (rubber-banding and floating). I usually play on Heresy. I have not had this issue prior.

I am recently returning.

console-2025-07-18-06.41.25-016648b3-a2dd-40f3-a979-6f746742e098.log (1.4 MB)
console-2025-07-18-08.25.08-9d7f9fe9-4d5b-431d-b13b-4d0f1c8956e1.log (96.8 KB)
console-2025-07-18-10.04.50-8ecd4ea1-d5f5-4215-b1f0-52cd2aa9c724.log (3.3 MB)
console-2025-07-18-23.42.54-e221154c-a360-4143-9fd7-eb383d3e6d12.log (198.9 KB)
console-2025-07-20-00.27.33-b777701b-976e-4cce-b157-4b1f53eb2a9d.log (1.3 MB)

I just cant play the game at this point

Its happening every single game.

darktide_launcher.log (900.7 KB)

console-2025-07-21-21.58.45-7f039f79-3279-46d5-a645-4a0fcfe44d09.log (1.2 MB)

2 Likes

You don’t like when Grand Papa Nurgle makes things slippy?

I also made run without mods hope that help more.

darktide_launcher.log (964.0 KB)

console-2025-07-21-22.37.26-b681d322-bc67-4b5e-8844-d0eef871aff3.log (2.0 MB)

Please take a moment to answer the questions below :

During gameplay in the most crowdy moments: enemies starts flying, everything is lagging (delay in registering kills and actions). Often associated with a FPS drop (especially in one of my 2 computers). Most common errors are n.: 2001 2014. In this case 2001.

Steam on PC;

Italy, ISP is NUOVARETI (wifi radio service)

I’m connected through home wi-fi and antenna on my house roof to the ISP. Connecting directly tyhrough cable doesn’s change anything, nothing changes when using a difference connection (example: smartphone hotspot with a different provider).
NOTHING CHANGES USING A VPN!

The issue is common, EDIT: it is worse in peak hours (evening). BUT: I don’t think it is a connection issue players’side since it happens after certain patches. Has already been solved for us with other patches in the last few months…and now is back again! No variation on our private connection has happened ever. The only things that changed were your patches. In the past I apparently fixed uninstalling and reinstalling, the miracle doesn’t work again now.

Additional questions for PC players :

No mods, ever.

ERROR 2001 at 17:45 (Rome time)

CONSOLE LOG
console-2025-07-25-15.18.27-cc3900f2-657f-4256-8cc3-0cf10d837586.log (1.5 MB)

Describe your issue, including the most common error code you receive (if any)
Upon startup, I can get past logos and the opening cutscene where Shipmistress Brauhms narrates, but when I press Spacebar to login, the game kicks up an error that simply states “Backend Error: Error Signing In” and I can’t get past the menu for that, requiring me to either ALT+F4 or Task Manager to shut down the application and seek a solution.

Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?
I’m playing on Steam, using WIndows 10 64-bit. I do not use Cloud services outside of Steam’s.

Which country are you playing from, and what’s the name of your internet service provider (ISP)?
I play in the United States of America, and my ISP is AT&T.

How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?
I’m connected via a USB Wi-Fi dongle.

Is this a consistent issue, or does it occur during specific times (such as peak hours)?
This issue seems fairly consistent. It’s 4am in my timezone (Central Standard Time).

PC QUESTIONS
Mods: Fresh computer, fresh install, no mods. Never used them before, either.

Console Log: 

console-2025-07-26-08.29.20-6d601e65-dad5-4fd5-b3c4-27042a212031.log (41.5 KB)
console-2025-07-26-09.10.38-ad469113-7241-41a3-b37d-8d7fdd0e0104.log (28.1 KB)

Additional Information:
I’ve tried other solutions, such as driver updates, restarting Steam, and disabling any pop-up blockers. It’s becoming a bit of a head-scratcher, I’ll admit.

======UPDATE======

Figured out what was causing the problem, a not uncommon PEBCAK error I was able to reproduce…I already fixed the problem, apologies for the text-waste.

for general info see my message I’m responding to.

Attaching 2 files: 1 PC and 1 laptop playing the same mission, having the same lags, same disconnections, ALMOST the same errors.

1st machine: 2001 at 14:21 and 2014 at 14:35 (Rome time)
console-2025-07-26-12.12.56-a0953316-4e9c-4650-8476-f33a24941da9.log (571.7 KB)

2nd machine: 2014 both at 14:21 and 14:35 (Rome time)
console-2025-07-26-12.13.47-0b92516f-6af3-4406-823c-add5a62af532.log (473.3 KB)

EDIT 1: adding logs 27/07/2025

1st machine: 2001 at 21:27
console-2025-07-27-17.30.32-eabf1302-8af1-45b1-b6ea-4f422324cb9c.log (3.3 MB)

2nd machine: error 2014 at 21:40, 2001 at 21:43 and 21:45, 3013 ast 21:45, 2014 at 21:52
console-2025-07-27-17.52.34-3ff2570b-aba2-480a-abf7-9cf7a9c54ef4.log (4.3 MB)

EDIT2: adding logs of 28/07/2025
2nd machine: error 204 at 4:40
console-2025-07-28-11.58.06-912b81c7-2db6-4cc7-99b8-ffdeff4a129c.log (964.8 KB)


1st machine and 2nd machine, both: error 204 at 20:43; error 2001 at 20:45
console-2025-07-28-18.07.14-9f7fe69a-8d18-4be6-ae85-5646a6f8294f.log (551.8 KB)
console-2025-07-28-18.07.55-9c166002-6022-47e7-b552-757def2f6fdc.log (620.0 KB)

EDIT3: adding logs of 29/07/2025

2nd machine: error 2014 at 20:27

console-2025-07-29-18.05.49-a5b67afa-abaf-4b97-a9d7-50acbdd2e34e.log (473.5 KB)

EDIT4: adding logs of 02/08/2025 [if relevant Machine2 made a rollback to NVIDIA drivers from June]

1st machine: error 2001 at6:05

console-2025-08-02-13.41.46-c6525f7d-d35d-43ed-bebb-b9a0c68164e5.log (287.7 KB)

2nd machine: error 2001 at 16:00 and 204 at 16:13

console-2025-08-02-13.43.20-93054e75-8ab1-42f2-aa4f-b5955f196bd5.log (448.0 KB)

Issue Type (Required):

Error - 2014

Issue Description (Required):

Frequent disconnections from games with an error 2014 (8-9 games out of 10). Not only me, my friends have same error and you can read Steam forum about disconnecting problem.
First - sound disappears, second - game freezes, then - disconnecting and i can reconnect back to game.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

Disconnect don’t have crash report, only what can i see small red square with text:

Disconnected from server
Error code: 2014

Upload Supporting Evidence (Optional):

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2025-07-27-20.21.23-2d8be6ff-bb83-4a17-a1cb-a5f3207f7104.log (2.43 MB)
darktide_launcher.log (864 KB)

Hiper
Denmark
PC
No mods
No cloud service
Irregular time frame, though happens often at any time of the day/night
Wired connection
Error code 4001 every time

console-2025-07-28-18.20.04-dc163bc6-71c3-4b03-845a-4ef12821ab6f.log (990.8 KB)
console-2025-07-27-23.45.37-bfc20a83-01e5-4351-8bf4-f2806a5b5abc.log (801.6 KB)

I must point out that your team’s assessment of Error Code: 2014 is incorrect. I can confirm that special event maps with the Toxic Gas modifier are completely non-functional—they invariably crash upon loading. I just encountered this issue again with the same error described in my earlier support ticket this morning.

Please review the attached files and screenshots (translation software may be required). I can definitively state that the Toxic Gas modifier in event missions is directly linked to Error Code: 2014, as this error only occurs when entering maps with this modifier (alongside the previously fixed “Vent Purification” maps).

After multiple test attempts—including with all mods disabled—the game consistently crashed during the post-cutscene loading phase (see attached screenshots).

My hypothesis:
The event-specific toxic effect and the map’s native toxic gas mechanic have fundamentally conflicting:

  • Different durations

  • Different damage values

  • Different corruption effects
    This severe incompatibility likely causes the game to crash.

lease take a moment to answer the questions below:

  • Describe your issue, including the most common error code you receive (if any)

  • Backend error: signing in

  • Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?

  • Which country are you playing from, and what’s the name of your internet service provider (ISP)?

  • How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?

  • Is this a consistent issue, or does it occur during specific times (such as peak hours)?

Additional questions for PC players:

  • If you’re using mods, have you tried disabling them to see if the issues persist?

    • This is important, as we’ve seen an increase in mods causing connectivity-related issues
  • Please upload a recent console log to help us troubleshoot:

    1. Press the Windows key + R

    2. Enter %appdata% within the search input and select ‘OK’

    3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs

Thanks for taking the time to help us out by answering the questions above - we really appreciate your cooperation.

Crash report when extracting from a map, same timing as the other two reports. This time the game chrashed.
GUID: 7df6a6f5-6b7e-4fe6-8017-b03ff09a0b77

Log File:

Info Type:

-----------------------------------------------

[Script Error]: scripts/foundation/utilities/error.lua:37: [OutOfBoundsManager] Following units were out-of-bounds:

          \[Unit '#ID\[196cc3e1b1cf2a25\]'\] (Vector3(-359.776, 134.879, 620.815)) is_owned_by_death_manager: false; level(nil)

-----------------------------------------------

[Crash Link]:

crashify://7df6a6f5-6b7e-4fe6-8017-b03ff09a0b77