INVESTIGATION: Disconnects (Error Code: 2001, 2014, 3013, 4001) & General Connectivity Issues

Hi all, we appreciate all the reports you’ve sent in, and we wanted to share an update on what we’re working on:

  • We’re looking in to whether higher difficulties, like Havoc, are more prone to disconnects, as these settings can send more data due to the increased number of enemies and activity.
  • We have updates in the works that will add more detailed logging when disconnects happen, helping us better understand what’s causing them. We’re aiming to include these changes in upcoming updates (1.8.5 or 1.8.6) depending on final testing and confirmation.
  • We’re also working on two additional improvements: one to reduce the size of certain network packets, and another fix addressing disconnects when returning to the hub after a mission. Both changes require further internal testing to ensure stability before release.

We’ll let you know as soon as any of the changes mentioned above are live. Thank you for your patience as we continue to look in to this.

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