I cant join the game due to communication error

Issue Type (Required):

Other

Issue Description (Required):

I cant join my friend due to “communication restrictions”. I allowed playing outside xbox live however the problem did not go away. (We play through the xbox game pass using the pc xbox launcher)

Steps to Reproduce (Required):

  1. Go to socials
    2.Send friend request to my friend who i have friended on xbox app and we both have the multiplayer games enabled in the settings
  2. The communication restrictions error pops up.

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

Borecsalat, CrispedLlama158

Sorry to hear this Adepta. It sounds like you’ve already done this, but please could both you and the person you’re attempting to play with triple-check that your Xbox Privacy & Online Safety options (Xbox Official Site: Consoles, Games and Community | Xbox) are set as:

  • You can join multiplayer games = Allow
  • You can play with people outside of Xbox Live = Allow
  • You can communicate outside of Xbox Live with voice & text = Everyone or Friends

Everything is set to everyone allowed or unfiltered on both accounts. It still shows the same error.