Game crashing when using recording software

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game crashes when screen recording software “Bandicam” is active. Tried 4-5 times to launch, tried restart, still crashed. Finally after final crash, just stopped “Bandicam” and game launched without problems and played without issues.

Some time ago I recorded gameplay with this software.

Steps to Reproduce:
Turn on Bandicam. Open Darktide from steam. Click “Play”. Crash.

Alternative: Open darktide from steam. Click “Play”. Game starts loading. Turn on Bandicam. Crash.

Mission Name (If Applicable):
Does not matter.

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
sa6o666

Approx. Time of Issue & Timezone:
25.06.2023 15:00 (UTC + 02:00)

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant.

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Can’t record, because of the issue.

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
darktide_launcher.log (1020.3 KB)
console-2023-06-25-12.15.05-2e4f6708-d5f1-4ce6-868e-5ea3f86f54c1.log (43.0 KB)

2

This is an unfortunate side effect of anything that hooks in to the Darktide client, and not something we can resolve. I don’t have any experience with Bandicam, so perhaps somebody else can chime in, but is there a way to disable hooking whilst still being able to record?

3

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