Crash on Booting Up Game

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Crash constantly upon launching game. I once managed to play after updating my drivers but crashed during mission loading, and since then have gone back to crashing on launch.

Error Displayed (If Applicable):
GUID: 169fb962-720a-421c-8841-4e274b891d88
Log File:
Info Type:

Steps to Reproduce:
Boot up game

Mission Name (If Applicable):

Platform:
Steam

Player ID:
IA

Approx. Time of Issue & Timezone:
8:30 PM CST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

I’ve looked up this crash in our database, and previous reports have occurred due to some kind of streaming webcam driver hooking into the game. Unfortunately, nothing we could do to permanently resolve this from our side.

If this is something that could apply to you, then I recommend to either try disabling the webcam, or to try updating any drivers for it/any streaming software.

Failing this, you could also try a Selective Startup -

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC

If the error no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit.

3

Ok thank you. I figured out bandicam was the issue

1 Like