Game crashes on intro video

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Whenever I launch the game, it immediately crashes as soon as the green logo is displayed in the bottom right.

Error Displayed (If Applicable):
GUID: d0a7d36c-ada3-4696-90a6-1dee668eb4d2
Log File:
Info Type:

Steps to Reproduce:

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:

Approx. Time of Issue & Timezone:
9:43pm CET

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
console-2023-10-18-19.41.07-d0a7d36c-ada3-4696-90a6-1dee668eb4d2.log (14.9 KB)
crash_dump-2023-10-18-19.41.07-d0a7d36c-ada3-4696-90a6-1dee668eb4d2.dmp (1.2 MB)
darktide_launcher.log (36.3 KB)
user_settings.config (4.6 KB)

2

Is appears some sort of streaming webcam driver is hooking in to Darktide, and causing this crash. Can you think of anything like that installed on your PC?

3

You’re my hero. It was BandiCam. As soon as BandiCam is running in the background, DarkTide won’t start up any more. When I close BandiCam everything works fine.

Thanks a lot,
Jan

P.S.: This can be considered closed now.