Game crashes while loading from launcher

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
GUID: 5de8bb64-f046-4b80-b24e-79a30ff57a25
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1.Start game from launcher
2. Game will not load
3. Crash

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
[Phazy]

Approx. Time of Issue & Timezone:
[22/11/2022, 2:00PM] [Mountain]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-11-22-21.03.21-97d2fc51-3385-4eb6-bb97-24bf3445508c.log (7.0 KB)
darktide_launcher.log (531.0 KB)

2

This appears to be an anti-virus problem

Please whitelist the darktide application or disable your anti-virus entirely

3

Let us know if Satoru’s recommendation above has helped! :slight_smile:

4

Disabling anti-virus/White listing programs and removing epic games launcher didn’t work. Once Anti-cheat screen pops up an Application error message pops up “Darktide.exe Application error” - “The application was unable to start correctly (0xc0000005). Click OK to close application.”