Game crashes/Connection errors

Warhammer: Vermintide 2 Versus VS Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I’ve been trying to play for the past 2 days, me and my friend’s game keep crashing and/or disconnecting from ongoing missions. We’ve tried quick play and custom games to no avail.

Reproduction Rate (Required):

Constant (100%)

2

Sorry to hear this @TheKrube

Please could you provide us with a crash report, or console log from a session the crash occurs, so we can take a look?

https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config

Thanks!

3

Thanks for getting back to me, I’m playing on Xbox, is there a guide on how to report the crash from a console? It seemed like the guide was only for PC.

4

@TheKrube ahh unfortunately we’re unable to retrieve crash logs from console. So please ignore my last comment, sorry!

Stability issues for Xbox is something we’re aware of and monitoring. We’re also looking into reports of disconnection errors. Regrettably, it isn’t something I can provide an immediate solution to now, but hopefully we’ll be able to improve things in future updates! Apologies for the inconvenience in the meantime.