We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
For over 2 days I have gotten the Backend Error Error signing in, and I have already created a thread about this, I would like answers if the game banned me, shadow banned me, or this was a deliberate softban. It just states “error signing in” and I have no idea what is happening. I would like to play the game I paid $60 for
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Load the game, press the button to sign in
- Backend Error Error signing in
Mission Name (If Applicable):
Platform:
Steam
Player ID:
I have 2 maxxed classes: 1 max Ogryn named Reqqi-N
1 maxxed Psyker named DuncanMoore
Approx. Time of Issue & Timezone:
12/08/2022 10:00 AM, USC
Reproduction Rate:
Constant 100%
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
console-2022-12-09-21.53.06-a41feb1f-6501-4394-909f-b7fc5ca12caa.log (40.4 KB)
console-2022-12-09-22.05.36-ce2340be-3781-455a-b75e-7c2f96467bca.log (22.7 KB)
console-2022-12-09-22.11.27-a53c60c9-f8b9-46f4-8be2-73ac88cb4510.log (27.1 KB)