ERROR due to missing Item *special_grenadier*

Warhammer 40,000: Darktide Technical Support
1

Issue Description: The game shuts down completely. Can’t reproduce it on purpose unfortunately. I deinstalled and installed the game several times, i checked the data via steam.

Mission Name: random

Platform: steam

Player ID: [OTTA] Quietkeep

Approx. Time of Issue & Timezone:
last time 12/06/2022 11:46 pm (GMT+1)

Reproduction Rate:
Often (<75%)

Upload Console Log:

This one is the latest:
23:45:55.778 [Lua] INFO [ConstantElementLoading] Closing view “blank_view”
23:45:55.778 [Lua] INFO [ConstantElementLoading] Opening view “loading_view”
23:45:55.779 [Lua] INFO [ConnectionManager] Peer a705e48629439226 is connected
23:45:55.779 [Lua] INFO [ConnectionManager] Joined host; channel(7), peer(a705e48629439226), host_type(mission_server)
23:45:55.975 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: b59dd0abee85680f, local_player_id: 1
23:45:55.975 [Lua] INFO [MultiplayerSession] Joined Server: The Serious Forest Conundrum
23:45:55.975 [Lua] INFO [MatchmakingNotificationHandler] Joined host
23:45:55.975 [Lua] INFO [ConnectionManager] _peer_connected a705e48629439226
23:45:55.975 [Lua] INFO [ConstantElementLoading] Opening view “mission_intro_view”
23:45:55.976 [Lua] INFO [ConstantElementLoading] Closing view “loading_view”
23:45:55.978 [Lua] INFO [PresenceManager] Activity changed loading → mission
23:45:56.846 [Lua] INFO [ConnectionManager] Remote peer 363ce5a400dee201 connected to host
23:45:56.849 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: 363ce5a400dee201, local_player_id: 1
23:45:56.849 [Lua] INFO [ConnectionManager] Remote peer 9981ff81ba037d9a connected to host
23:45:56.851 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: 9981ff81ba037d9a, local_player_id: 1
23:45:56.851 [Lua] INFO [ConnectionManager] Remote peer cc52ae8b94fa5e2 connected to host
23:45:56.854 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: cc52ae8b94fa5e2, local_player_id: 1
23:45:57.025 warning: [Unit] Failed assigning a material to slot #ID[4d690cdd] in mesh #ID[1457bf7f] and unit #ID[4c75c4f2a74cb287], assigning default material instead.
23:45:57.025 warning: [Unit] Failed assigning a material to slot #ID[4d690cdd] in mesh #ID[1457bf7f] and unit #ID[4c75c4f2a74cb287], assigning default material instead.
23:45:57.025 warning: [Unit] Failed assigning a material to slot #ID[4d690cdd] in mesh #ID[1457bf7f] and unit #ID[4c75c4f2a74cb287], assigning default material instead.
23:45:57.025 warning: [Unit] Failed assigning a material to slot #ID[4d690cdd] in mesh #ID[1457bf7f] and unit #ID[4c75c4f2a74cb287], assigning default material instead.
23:45:57.026 [Lua] INFO [ScriptWorld] Registering level named: “content/levels/ui/mission_intro/mission_intro” with id: 1
23:46:00.393 [Lua] INFO [ConnectionManager] Remote peer 9981ff81ba037d9a disconnected from host
23:46:18.397 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: a705e48629439226, local_player_id: 2
23:46:18.399 [Lua] INFO [Package Sync Client] Bot Player Profile Initial Cache, peer_id: a705e48629439226, local_player_id: 3
23:46:18.402 [Lua] INFO [Package Sync Client] Bot Player Profile Initial Cache, peer_id: a705e48629439226, local_player_id: 4
23:46:19.726 [Network] Ignoring message rpc_boons_activated from wrong session dc04 or from non-session peer a705e48629439226
23:46:19.736 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
23:46:19.737 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
23:46:19.737 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
23:46:19.737 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier

the following one is from this afternoon 12/05/2022 4:30 pm
16:31:53.870 [Lua] INFO [PartyImmateriumMissionSessionBoot] Searching for WAN lobby on 18.193.47.174:35520
16:31:53.871 [Lua] INFO [SessionBootBase] Changed state fetchingserverdetails → handshake
16:31:54.098 [SSLSocket] Connected to server. (ip: ‘18.193.47.174:35520’)
16:31:54.098 [Lua] INFO [SessionBootBase] Changed state handshake → searching
16:31:57.131 [Lua] INFO [PartyImmateriumMissionSessionBoot] Found lobby, joining…
16:31:57.131 [Lua] INFO [SessionBootBase] Changed state searching → joining
16:31:57.264 [Lua] INFO [PartyImmateriumMissionSessionBoot] Joined lobby c3c90eefc4d4da98
16:31:57.266 [Lua] <>instance_id = aws-fleetiq–aws-eu-central-1–national-apricot-newt–i-0ebbedbbdd433f453–server-2–1670256972<>
16:31:57.266 [Lua] <>session_id = b44b87ad-89f0-4242-b24b-7d6db6bbd4af<>
16:31:57.266 [Lua] <>mission_id = 7bbf53e3-25d9-47f0-aa6c-81f8cd88fb1d<>
16:31:57.266 [Lua] INFO [SessionBootBase] Changed state joining → ready
16:31:57.266 [Lua] INFO [SessionBootBase] Changed state ready → idle
16:31:57.266 [Lua] INFO [ConnectionManager] My peer id is b59dd0abee85680f.
16:31:57.266 [Lua] INFO [ConnectionManager] Setting ping timeout to 10.000000
16:31:57.267 [Lua] INFO [ConstantElementLoading] Opening view “blank_view”
16:31:57.267 [Lua] INFO [ConstantElementLoading] Closing view “loading_view”
16:31:57.298 [Lua] INFO [ConnectionManager] Peer c3c90eefc4d4da98 is connecting
16:31:57.437 [Lua] INFO [LocalAwaitConnectionBootedState] Boot complete, notifying host
16:31:57.499 [Lua] INFO [LocalAwaitConnectionBootedState] Host ready, proceeding to next state
16:31:57.564 [Lua] INFO [LocalMasterItemsCheckState] Host items version 68488 matches local version
16:31:57.631 [Lua] INFO [LocalMechanismVerificationState] Sending JWT Ticket, total length 1647 split into 4 chunks
16:31:57.631 [Lua] INFO [LocalMechanismVerificationState] Sending JWT Ticket part 1/4, string length 500, is_last_part: false
16:31:57.631 [Lua] INFO [LocalMechanismVerificationState] Sending JWT Ticket part 2/4, string length 500, is_last_part: false
16:31:57.631 [Lua] INFO [LocalMechanismVerificationState] Sending JWT Ticket part 3/4, string length 500, is_last_part: false
16:31:57.631 [Lua] INFO [LocalMechanismVerificationState] Sending JWT Ticket part 4/4, string length 147, is_last_part: true
16:31:57.903 [Lua] INFO [LocalEacCheckState] Eac approved
16:31:58.306 [Lua] INFO [LocalDataSyncState] session_seed recieved 1162594816
16:31:58.306 [Lua] INFO [MechanismManager] Connecting to mechanism host on channel 3
16:31:58.368 [Lua] INFO [MechanismManager] Received mechanism “adventure” from host.
16:31:58.368 [Lua] INFO [MechanismManager] Change mechanism ->“adventure”
16:31:58.368 [Lua] INFO [ConstantElementLoading] Closing view “blank_view”
16:31:58.368 [Lua] INFO [ConstantElementLoading] Opening view “loading_view”
16:31:58.399 [Lua] INFO [ConnectionManager] Peer c3c90eefc4d4da98 is connected
16:31:58.399 [Lua] INFO [ConnectionManager] Joined host; channel(3), peer(c3c90eefc4d4da98), host_type(mission_server)
16:31:58.401 [Lua] INFO [Package Sync Client] Player Profile Initial Cache, peer_id: b59dd0abee85680f, local_player_id: 1
16:31:58.401 [Lua] INFO [MultiplayerSession] Joined Server: The Humdrum Winter Fight
16:31:58.401 [Lua] INFO [MatchmakingNotificationHandler] Joined host
16:31:58.401 [Lua] INFO [ConnectionManager] _peer_connected c3c90eefc4d4da98
16:31:58.401 [Lua] INFO [StateLoading] [_start_loading] needs_load_level(nil), mission_name(nil), circumstance_name(nil), side_mission(nil)
16:31:58.401 [Lua] INFO [ConstantElementLoading] Opening view “mission_intro_view”
16:31:58.402 [Lua] INFO [ConstantElementLoading] Closing view “loading_view”
16:31:58.431 [Lua] INFO [StateLoading] [_start_loading] needs_load_level(true), mission_name(lm_scavenge), circumstance_name(default), side_mission(default)
16:31:58.431 [Lua] INFO [StateLoading] Resetting player game state. New game_state_context: {
mission_name = “lm_scavenge”,
mission_giver_vo = “tech_priest_a”,
}
16:31:58.633 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
16:31:58.633 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
16:31:58.633 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier
16:31:58.633 error: [Lua] ERROR [ItemPackage] Unable to find item content/items/characters/minions/chaos_cultists/attachments_gear/special_grenadier

2

Upload darktide_launcher.log:
11:42:19.226 [Launcher] LOGGER OPEN
11:42:19.227 [Launcher] Launcher version: Launcher: 1.0.271.0
11:42:19.230 [Launcher] Local time: 06.12.2022 00:42:19
11:42:19.466 [Launcher] Steam name: [OTTA] Quietkeep
11:42:19.467 [Launcher] [Main Window] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
11:42:19.467 [Launcher] [Main Window] Base Directory: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE
11:42:19.469 [Launcher] [Main Window] [Parse Arguments] Steam is initialized.
11:42:19.469 [Launcher] [Main Window] [Parse Arguments] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
11:42:19.476 [Launcher] [Main Window] [Parse Arguments] Using backend ‘prod’
11:42:19.476 [Launcher] [Main Window] [Parse Arguments] Bundle dir: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle
11:42:19.476 [Launcher] [Main Window] [Parse Arguments] Common Ini-file: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
11:42:19.476 [Launcher] [Main Window] [Parse Arguments] Win32 Ini-file: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
11:42:19.477 [Launcher] [Main Window] OS Version: Microsoft Windows 10.0.19044
11:42:19.477 [Launcher] [Main Window] OS Architecture: X64
11:42:19.477 [Launcher] [Main Window] Framework Version: .NET Framework 4.8.4515.0
11:42:19.559 [Launcher] [Main Window] Launcher was started by: steam(17416)
11:42:19.561 [Launcher] [Main Window] [Load Settings] Load settings from: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\launcher.config
11:42:19.616 [Launcher] [Main Window] [Load Settings] Load settings successful
11:42:21.049 [Launcher] [Main Window] [SysInfo] AdapterId: 0 (NVIDIA GeForce GTX 1070) OutputId: 0 CurrentResolution: 1920x1080
| AdapterId: 0 (NVIDIA GeForce GTX 1070) OutputId: 1 CurrentResolution: 1920x1080
| Processor
| Manufacturer: AuthenticAMD
| Name: AMD Ryzen 7 2700X Eight-Core Processor
| Caption: AMD64 Family 23 Model 8 Stepping 2
| Maxclock: 3700
| Total Memory: 0
| Available Memory:0
11:42:21.191 [Launcher] [Main Window] [Check Exe] Version info for excutable E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| File: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
| InternalName: Darktide.exe
| OriginalFilename: Darktide.exe
| FileVersion: 1.3.244.673
| FileDescription:
| Product: Warhammer 40,000: Darktide
| ProductVersion: 0.0.3.0 (e244673)
| Debug: False
| Patched: False
| PreRelease: False
| PrivateBuild: False
| SpecialBuild: False
| Language: Sprachneutral
|
11:42:21.192 [Launcher] [Main Window] Setting active executable to: Darktide.exe in directory: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries\Darktide.exe
11:42:21.193 [Launcher] [Main Window] [CrashMonitor] Crashes, launcher log
11:42:21.193 [Launcher] [Main Window] [CrashMonitor] Default logpath: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\console_logs
11:42:21.193 [Launcher] [Main Window] [CrashMonitor] Default crashpath: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:42:21.193 [Launcher] [Main Window] [CrashMonitor] Default gpucrashpath:
11:42:21.193 [Launcher] [Main Window] [CrashMonitor] Default early crashpath: C:\Users\el-le\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
11:42:21.193 [Launcher] [Main Window] Reading crash settings from: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\settings_common.ini
11:42:21.202 [Launcher] [Main Window] Content revision: 68488
11:42:21.203 [Launcher] [Main Window] Reading crash settings from: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\bundle\application_settings\win32_settings.ini
11:42:21.210 [Launcher] [Main Window] Crash project: Bishop
11:42:21.210 [Launcher] [Main Window] Crashes, console log path C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\console_logs
11:42:21.210 [Launcher] [Main Window] Crashes, console dump path C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:42:21.210 [Launcher] [Main Window] Machine ID: df7c3132-193c-48ef-a5f7-6901c423bfcb
11:42:21.212 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.log at: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\console_logs
11:42:21.213 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for *.dmp at: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\crash_dumps
11:42:21.213 [Launcher] [Main Window] [CrashMonitor] Setting up filewatch for *.nv-gpudmp at: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\GPUCrashDumps
11:42:21.213 [Launcher] [Main Window] [CrashMonitor] Setting up filewatcher for early *.dmp at: C:\Users\el-le\AppData\Roaming\Fatshark\EarlyCrashReports\crash_dumps
11:42:21.225 [Launcher] Current language: english
11:42:21.381 [Launcher] Hooking up Fixed Version WebView2 Environment
11:42:21.676 [Launcher] MS Edge WebView2 Runtime Version: 106.0.1370.47
11:42:21.676 [Launcher] Initializing WebView2
11:42:22.366 [Launcher] WebView2 setting up settings
11:42:22.372 [Launcher] WebView2 settings setup completed
11:42:22.372 [Launcher] WebView2 Initialized
11:42:23.098 [Launcher] WebView2 Navigation Completed
11:42:23.160 [Launcher] Running OnWebpageLoaded
11:42:23.161 [Launcher] OnWebpageLoaded completed
11:42:23.161 [Launcher] OnLauncherReady
11:42:23.245 [Launcher] [Quality Settings] Verifying Quality Settings
11:42:23.248 [Launcher] [Quality Settings] Main window enabled
11:42:23.248 [Launcher] [Quality Settings] UI Enabled
11:42:23.248 [Launcher] [Quality Settings] Quality Settings Completed
11:42:23.257 [Launcher] [Quality Settings] Quality Settings Saved
11:42:27.167 [Launcher] [Launch Game] Steam is initialized.
11:42:27.167 [Launcher] [Launch Game] Retrieving backend settings for Steam application ‘1361210’ (branch=‘default’)
11:42:27.168 [Launcher] [Launch Game] Using backend ‘prod’
11:42:27.170 [Launcher] [Launch Game] Launching Game
11:42:27.170 [Launcher] [Launch Game] Executable: E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\start_protected_game.exe
11:42:27.170 [Launcher] [Launch Game] Arguments: --bundle-dir …/bundle --ini settings --backend-auth-service-url https://bsp-auth-prod.atoma.cloud --backend-title-service-url https://bsp-td-prod.atoma.cloud
11:42:27.170 [Launcher] [Launch Game] Game Settings At Startup:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = true
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| fsr = 0
| fsr2 = 3
| graphics_quality = “medium”
| nv_reflex_low_latency = 1
| ray_tracing_quality = “off”
| }
| max_worker_threads = 13
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| vsync = false
| }
| fullscreen = false
| fullscreen_output = 0
| gamma = -0.14
| gore_settings = {
| }
| language_id = “en”
| launcher_overrides = {
| }
| master_render_settings = {
| ambient_occlusion_quality = “low”
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| dof_quality = “off”
| fsr = 0
| fsr2 = 3
| gi_quality = “low”
| graphics_quality = “custom”
| lens_flare_quality = “off”
| light_quality = “low”
| nv_reflex_framerate_cap = 1
| nv_reflex_low_latency = 0
| ray_tracing_quality = “off”
| ssr_quality = “off”
| volumetric_fog_quality = “low”
| }
| max_worker_threads = 13
| performance_settings = {
| decal_lifetime = 10
| max_blood_decals = 15
| max_impact_decals = 15
| max_ragdolls = 5
| }
| render_settings = {
| ao_enabled = true
| baked_ddgi = true
| bloom_enabled = false
| cacao_downsampled = false
| cacao_quality = 2
| decals_enabled = true
| display_noise_enabled = true
| dlss_enabled = false
| dlss_g_enabled = false
| dof_enabled = false
| dof_high_quality = false
| dxr = false
| fsr_enabled = false
| fsr_quality = 0
| fsr2_enabled = true
| fxaa_enabled = false
| gamma = 2.2
| hdr_rgb_format = “R11G11B10F”
| jitter_enabled = true
| lens_flares_enabled = false
| lens_quality_color_fringe_enabled = false
| lens_quality_distortion_enabled = false
| lens_quality_enabled = false
| light_shafts_enabled = false
| local_lights_max_dynamic_shadow_distance = 50
| local_lights_max_non_shadow_casting_distance = 0
| local_lights_max_static_shadow_distance = 100
| local_lights_shadow_atlas_size = [
| 512
| 512
| ]
| local_lights_shadow_map_filter_quality = “low”
| local_lights_shadows_enabled = true
| lod_object_multiplier = 1
| lod_scatter_density = 0.25
| motion_blur_enabled = false
| nv_framerate_cap = 30
| nv_low_latency_boost = false
| nv_low_latency_markers = true
| nv_low_latency_mode = false
| outline_enabled = true
| particles_capacity_multiplier = 1
| particles_simulation_lod = 0
| rough_transparency_enabled = false
| rt_checkerboard_reflections = true
| rt_light_quality = “high”
| rt_mixed_reflections = false
| rt_particle_reflections_enabled = false
| rt_reflections_enabled = false
| rt_shadow_ray_multiplier = 2
| rt_transparent_reflections_enabled = false
| rtxgi_enabled = false
| rtxgi_scale = 0.5
| sharpen_enabled = false
| skin_material_enabled = false
| ssr_enabled = false
| ssr_high_quality = false
| static_sun_shadow_map_size = [
| 2048
| 2048
| ]
| static_sun_shadows = true
| sun_flare_enabled = false
| sun_shadow_map_filter_quality = “low”
| sun_shadow_map_size = [
| 4
| 4
| ]
| sun_shadows = false
| taa_enabled = false
| ui_bloom_enabled = false
| upscaling_enabled = true
| upscaling_mode = “fsr2”
| upscaling_quality = “balanced”
| volumetric_data_size = [
| 80
| 64
| 96
| ]
| volumetric_extrapolation_high_quality = false
| volumetric_extrapolation_volumetric_shadows = false
| volumetric_lighting_local_lights = false
| volumetric_reprojection_amount = 0.875
| volumetric_volumes_enabled = true
| world_interaction_size = [
| 512
| 512
| ]
| world_space_motion_vectors = true
| }
| screen_mode = “borderless_fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| sound = {
| }
| sound_settings = {
| option_master_slider = 29
| options_music_slider = 76
| options_voip_volume_slider = 0
| }
| threads = {
| }
| version = 2
| vsync = false
11:42:27.195 [Launcher] [Launch Game] Running shader cache builder
11:42:27.199 [Launcher] [Launch Game] [ShaderCacheBuilder] Executing darktide_shader_cache_builder.exe with args: -i “E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\shader_cache\bundled_shader_cache.hans” -o “C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\shader_cache.hans” -device-index 0
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] Darktide Shader Cache Builder
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] =======================================================
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -o ${output_file/folder}
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -i ${input_file/folder}
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -b Build input folder into a cache {Default}
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -v Validate input cache file
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -c Compress input cache files and bundle them into a single file
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] -device-index Specify which adapter index to compile shaders for
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] Choosing adapter: NVIDIA GeForce GTX 1070
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] Validating Cache
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] Pipeline library is valid
11:42:27.672 [Launcher] [Launch Game] [ShaderCacheBuilder] Extracting shaders
11:42:28.098 [Launcher] [Launch Game] [ShaderCacheBuilder] Cache is valid
11:42:28.101 [Launcher] [Launch Game] Shader cache builder completed.
11:42:28.102 [Launcher] [Launch Game] Using EAC: True
11:42:28.301 [Launcher] [Launch Game] Game starting…
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Exit code: 0xC0000374
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Start time: 12/5/2022 11:42:28 PM
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Exit time: 12/5/2022 11:48:18 PM
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Peak physical memory: 5945241600
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Peak paged memory: 9459126272
11:48:19.735 [Launcher] [Launch Game] [Process Exit] Peak virtual memory: 64373276672
11:48:19.736 [Launcher] [Launch Game] Creating crash report
11:48:19.738 [Launcher] [Launch Game] Game Settings After Crash:
| adapter_index = 0
| aspect_ratio = -1
| borderless_fullscreen = true
| detected_user_settings = {
| adapter_index = 0
| borderless_fullscreen = false
| fullscreen = true
| fullscreen_output = 0
| language_id = “en”
| master_render_settings = {
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| fsr = 0
| fsr2 = 3
| graphics_quality = “medium”
| nv_reflex_low_latency = 1
| ray_tracing_quality = “off”
| }
| max_worker_threads = 13
| screen_mode = “fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| vsync = false
| }
| fullscreen = false
| fullscreen_output = 0
| gamma = -0.14
| gore_settings = {
| }
| language_id = “en”
| launcher_overrides = {
| }
| master_render_settings = {
| ambient_occlusion_quality = “low”
| anti_aliasing_solution = 0
| dlss = 0
| dlss_g = 0
| dlss_master = “off”
| dof_quality = “off”
| fsr = 0
| fsr2 = 3
| gi_quality = “low”
| graphics_quality = “custom”
| lens_flare_quality = “off”
| light_quality = “low”
| nv_reflex_framerate_cap = 1
| nv_reflex_low_latency = 0
| ray_tracing_quality = “off”
| ssr_quality = “off”
| volumetric_fog_quality = “low”
| }
| max_worker_threads = 13
| performance_settings = {
| decal_lifetime = 10
| max_blood_decals = 15
| max_impact_decals = 15
| max_ragdolls = 5
| }
| render_settings = {
| ao_enabled = true
| baked_ddgi = true
| bloom_enabled = false
| cacao_downsampled = false
| cacao_quality = 2
| decals_enabled = true
| display_noise_enabled = true
| dlss_enabled = false
| dlss_g_enabled = false
| dof_enabled = false
| dof_high_quality = false
| dxr = false
| fsr_enabled = false
| fsr_quality = 0
| fsr2_enabled = true
| fxaa_enabled = false
| gamma = 2.2
| hdr_rgb_format = “R11G11B10F”
| jitter_enabled = true
| lens_flares_enabled = false
| lens_quality_color_fringe_enabled = false
| lens_quality_distortion_enabled = false
| lens_quality_enabled = false
| light_shafts_enabled = false
| local_lights_max_dynamic_shadow_distance = 50
| local_lights_max_non_shadow_casting_distance = 0
| local_lights_max_static_shadow_distance = 100
| local_lights_shadow_atlas_size = [
| 512
| 512
| ]
| local_lights_shadow_map_filter_quality = “low”
| local_lights_shadows_enabled = true
| lod_object_multiplier = 1
| lod_scatter_density = 0.25
| motion_blur_enabled = false
| nv_framerate_cap = 30
| nv_low_latency_boost = false
| nv_low_latency_markers = true
| nv_low_latency_mode = false
| outline_enabled = true
| particles_capacity_multiplier = 1
| particles_simulation_lod = 0
| rough_transparency_enabled = false
| rt_checkerboard_reflections = true
| rt_light_quality = “high”
| rt_mixed_reflections = false
| rt_particle_reflections_enabled = false
| rt_reflections_enabled = false
| rt_shadow_ray_multiplier = 2
| rt_transparent_reflections_enabled = false
| rtxgi_enabled = false
| rtxgi_scale = 0.5
| sharpen_enabled = false
| skin_material_enabled = false
| ssr_enabled = false
| ssr_high_quality = false
| static_sun_shadow_map_size = [
| 2048
| 2048
| ]
| static_sun_shadows = true
| sun_flare_enabled = false
| sun_shadow_map_filter_quality = “low”
| sun_shadow_map_size = [
| 4
| 4
| ]
| sun_shadows = false
| taa_enabled = false
| ui_bloom_enabled = false
| upscaling_enabled = true
| upscaling_mode = “fsr2”
| upscaling_quality = “balanced”
| volumetric_data_size = [
| 80
| 64
| 96
| ]
| volumetric_extrapolation_high_quality = false
| volumetric_extrapolation_volumetric_shadows = false
| volumetric_lighting_local_lights = false
| volumetric_reprojection_amount = 0.875
| volumetric_volumes_enabled = true
| world_interaction_size = [
| 512
| 512
| ]
| world_space_motion_vectors = true
| }
| screen_mode = “borderless_fullscreen”
| screen_resolution = [
| 1920
| 1080
| ]
| sound = {
| }
| sound_settings = {
| option_master_slider = 29
| options_music_slider = 76
| options_voip_volume_slider = 0
| }
| threads = {
| }
| version = 2
| vsync = false
11:48:19.956 [Launcher] [Launch Game] Crash report created in C:\Users\el-le\AppData\Roaming\Fatshark\Darktide
11:48:19.956 [Launcher] [Launch Game] Starting CrashReporter.exe
11:48:19.957 [Launcher] [Launch Game] LOGGER CLOSE
11:48:19.957 [Launcher] [Launch Game]
11:48:20.072 [Crash Reporter] LOGGER OPEN
11:48:20.101 [Crash Reporter] Extracting zip file C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\crash_report.zip
11:48:20.180 [Crash Reporter] Loading CrashReport from: C:\Users\el-le\AppData\Roaming\Fatshark\Darktide\crash_report_cache.cache
11:48:20.258 [Crash Reporter] Creating Crash Detail Dialog…
11:48:22.294 [Crash Reporter] Uploading crash to uploader…
11:48:22.308 [Crash Reporter] Checking for CrashifyUploader.exe in E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher\CrashifyUploader.exe
11:48:22.309 [Crash Reporter] Starting uploader process…
11:48:23.306 [Crash Reporter] Upload to crashify DB successfull
11:48:23.306 [Crash Reporter] Uploaded to crashify, guid: 4f367e55-0014-4136-b5d9-3d80bf72b067
11:48:23.306 [Crash Reporter] Creating Crash Link Dialog…
11:48:23.307 [Crash Reporter] Launcher Directory (AppDomain.CurrentDomain.BaseDirectory): E:\Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
11:48:24.814 [Crash Reporter] LOGGER CLOSE
11:48:24.814 [Crash Reporter]

3

We’re looking into this - apologies for the inconvenience.

1 Like
4

I’m so glad someone else is getting the same Exit Code I am.

5

I was having the same crash since the day after launch. It was occuring every 5~ minutes during missions. I uninstalled Razer Cortex and have since stopped having this issue. A very VERY uneducated guess would be that program specifically is doing something the game really does not like.

1 Like
6

If you are getting “Exit code: 0xC0000374”, your game crashes every 2, 5 or max 17mins and you are using an Administrator account as your login on Windows, please try the following (found it via a search for the above exit code in other Apps):

  1. Create another non-Admin Account on Windows (mine is linked to a different email address)
  2. Login to that Account
  3. Start up Steam and login with your Steam account
  4. See if Darktide is installed and run it (my installation must be shared across all Windows Accounts)
  5. Note1: You may have to put in the Administrator password for your Windows Administrator if prompted
  6. Note2: You may need to run Steam “As Administrator” once to get it working, then shut it down and run again as non-Admin
  7. Note3: You will not be able to go back to the Administrator account on Windows to run Darktide until they fix this

More info: It appears the C++ code that the Darktide game is built with is accessing a Windows DLL that has a known Administrator account issue. The above is the work around.

Good luck and may you be slaying heretics more often!

1 Like