Error 9999 is todays fun bug for me and 13 threads always crashes the game before the character screen, 12 threads crashes the game when selecting a a character, 14 threads doesn’t crash so far but error 9999 prevents me from getting into a server
cant upload the console logs, forum gives error
Hi @AnthonyMelchett,
Are you still encountering Error Code: 9999?
I believe this error is usually caused by a temporary local network issue and resolves itself. Let me know if this isn’t the case!
@FatsharkLev When i can get into the game, yes. What local network issue might it be? Everyone in my household does networking (lol) so we might be able to fix the issue easily
@AnthonyMelchett,
Ah nice! Given your household is familiar with networking you may have already tried these steps - but I’d recommend running through our general connectivity solutions, here:
@FatsharkLev most of these yes, common stuff to check, will try again tn, but if nothing works ill reply here again
@FatsharkLev Game crashes before it gets to the character screen now, attached logs
console-2022-12-21-01.59.24-758beb64-2ac9-47f6-a006-ecfc88c8d2e3.log (24.5 KB)
console-2022-12-21-01.59.24-758beb64-2ac9-47f6-a006-ecfc88c8d2e3.log (24.5 KB)
console-2022-12-21-02.00.18-79c8c453-6d97-4138-a140-4c75e301cf28.log (24.0 KB)
02:00:38.792 [DRED] DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
02:00:40.014 <>Access violation (0xc0000005) in build 5e7fdddea32b21fe28f5d5455b406226f06f6b30
** accessing address 00007FFA005FDAC0 from 00007FFA005FDAC0<>**
is the error im seeing thats causes the crash, not sure what it means, is it an error cause by my pc or the game itself. What i understand, un-updated video drivers can cause the issue, but i am on the most current intel drivers (ARC 770) and i have tested the previous version. Another fix i saw was in reg edit, but for i am not doing that out of shear laziness, and if someone else who doesnt undertsand how reg edit works the game would be unplayble
Hi @AnthonyMelchett,
This error indicates a GPU related crash. It’s possible it could be a local issue and we do have some suggestions, here:
Though, our most commonly reported crashes at the moment are GPU hangs, and many of these do require fixes our end. We have a Known Issues topic, here:
We’re working with our hardware partners to resolve these as swiftly as possible.
Apologies for the inconvenience.
just seems like ill have to wait till a new intel driver comes out, and see if the issue is sorted out
@FatsharkLev the test intel drivers don’t have any promising results