EAC crashes me to desktop because of my printer driver

I just play and after a time this crash happens. Sometimes after 2, after 5, or after 45 minutes.

Launcher error code:
GUID: e2394420-680b-4643-adf9-94e3a43e1aaf
Windows EAC error code:
Untrusted system file (C:\ProgramFiles (x86)\Samsung\Easy Printer Manager\SmartScreenPrint\CDAKEYMonitor64.dll)

Platform:
Steam

Player ID:

Reproduction Rate:
Constant (100%)

printer driver crash eac

console-2022-11-20-16.38.53-e2394420-680b-4643-adf9-94e3a43e1aaf.log (108.5 KB)

darktide_launcher.log (204.1 KB)

I’ve PM’d you! :slight_smile:

Hi, i same problem, crashed 3x, 1x in game, 2x after closed game… this file is part of the printer software. sorry for my english

Has there been any update to this?
I’ve gotten these crashes since closed beta and since I’ve been unable to reconnect to matches after crashing - I can’t progress because I don’t get any rewards without ending the mission.

I can’t disable or delete the file without completely deleting the printer driver itself.

GUID: c8ef4cc8-decc-4630-babd-c92f13d55bca
Log File:
Info Type:


I can’t disable or delete the file without completely deleting the printer driver itself.

I went ahead and temporarily deleted the corresponding drivers to see if it helped. I still get the same random crashes but this time without the EAC complaining about a file.