Cannot launch the game -- crashes after EAC screen every single time

Warhammer 40,000: Darktide Technical Support
1

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Issue Description: Crashes every time after the EAC “waiting for game” screen.

Crash Report (If Applicable):
GUID: 77f4f64c-ddda-486e-9845-c44cd3f9cc17
Log File:
Info Type:

Platform: Steam

Approx. Time of Issue & Timezone: 11/20/2022 ~1:00 AM EST

Reproduction Rate: 100%

console-2022-10-14-17.26.45-0e7223f0-1328-4d9b-9363-573f3a963099.log (6.8 KB)
Upload Console Log:

Upload darktide_launcher.log:
darktide_launcher.log (418.0 KB)

2

Any help would be appreciated.

3

Hi @rypta,

Please ensure you have Anti-Virus and Firewall exceptions in place for Darktide, as this may be interfering.

Failing that, it’s worth performing a Selective Startup, which can help identify whether a background application is the cause:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
4

I’ve tried all the above, including outright disabling my antivirus and firewall. I’ve also tried deleting the Darktide Appdata folder. It all makes no difference.

Latest crash:
GUID: 9bd9ff83-202d-4e07-8f27-d7807fbd1e45
Log File:
Info Type: