EAC crash 2

Warhammer: Vermintide 2 Technical Support
1

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

Issue Description:
Game crashes when starting a map during the loading phase.
Today I just played a run with randoms, no problem. The next game crushed.
It had no problems 2 days ago.
It says I need to verify the files, but verifying doesn’t help at all.
I was able to play in the modded realm, just a run for testing.
The console log contains this but I cannot identify the bundle.
warning: [EAC] EAC client violation type 4, cause: bundle\1ae1f5c03c675f44

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
dunno

Map Name (If Applicable):
I tried more.

Platform:
[Steam/Xbox/PlayStation]
steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag/PSN ID]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
different times

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
V2 hiba

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-03-22.04.39-9f368b2b-3f3f-43e3-9c54-f85a632f2476.log (209.5 KB)

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the user_settings.config in this directory
  5. Upload here

user_settings.config (121.6 KB)

2

Hi @Zoli,

It appears that your installation is either incomplete, or has become corrupted. With that bundle file likely being the culprit!

In cases where the errors continue after using the Verify Integrity of Game Files option, we consider it to be persistent data corruption - which can, unfortunately, occur for a number of reasons.

We have a list of potential solutions in the article linked below, which we’ve created based on what’s worked for players in the past:

3

Thanks.
This worked:
I just searched the name of this bundle, found 4 files, deleted them and verified through steam.
I played one run in official, it worked.

2 Likes
4

Glad to hear that! :grin: Thank you for sharing how you resolved this.

1 Like
5

Yeah, it might help others.

1 Like
6

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