EAC crash occured on loading

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game crashes during launch. This seems to be very common for me on consecutive game launches, initial launches are ok and a PC reboot fixes the problem everytime.
But I have done everything EAC suggests short of reinstalling windows.
I have scanned and run sfc and dism to find and fix any issues with windows, nothing detected nothing changed.
I have closed every, single other program running that didnt need to run.
I have stopped windows defender antivirus running anykind of scan/detection.
I have made exceptions in my firewall for EAC and Darktide.

But like I say none of this should be a problem, because the first time I load the game it works, but if i close it and re-open sometimes it wont work until I reboot.

WEirdly this issue also seems to affect Vermintide 2, but no other EAC game I play.

Crash Report (If Applicable):
This crashes to desktop and does not provide a crash report popup.

Error Displayed (If Applicable):
No error displayed other than in log.

Steps to Reproduce:
Launch game, skip or watch intro videos, upon pressing space to load the character select game closes.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
06/12/22 18:29 GMT

Reproduction Rate:
Common (<50%)

Upload Console Log:
console-2022-12-06-18.29.28-5aa6e658-616b-4b26-abdc-c3a04510edf3.log (6.5 KB)

Upload darktide_launcher.log:
darktide_launcher.log (136.3 KB)

Here is the EAC anticheatlauncher log and loader log just incase
loader.log (3.0 KB)
anticheatlauncher.log (5.9 KB)

2

I have informed our developers of this issue but if you’re seeking a quicker resolution I recommend reaching out to Easy Anti-Cheat directly as they will be able to look deeper in to this: Easy Anti-Cheat

There is no option to select Darktide within the ‘Game’ dropdown at current, so simply select ‘Warhammer: Vermintide 2’ and explain in the description your issue pertains to Darktide.

1 Like
3

I have sent EAC the information too and await their response still.

Edited and hidden below, my initial thought was OBS as over a few days I avoided crashes, today however I managed to get the same issue again, without ever loading OBS. So situation still unkown

But I’ve also come to the fact that these crashes might be OBS induced.

If I run OBS studio and my game crashes, relaunching it usually is followerd by the above EAC crash. If I have OBS running, restart my game, the crash can occur.

If I have OBS running and the game crashes, even closing OBS and then starting the game can result in the crash.

But if OBS never runs and never hooks the game when I crash or just restart the game, it seems like I can just play again without the EAC issue.

This same problem also affects Vermintide 2 for me so this seems like an EAC/fatshark engine and OBS interaction issue for me possibly, super weird.