Crashify://3c39722e-f00f-47c3-82e8-68406577ac27

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Crash to desktop with a Windows error stating “unable to decompress…”

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Unusual (<25%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 3c39722e-f00f-47c3-82e8-68406577ac27
Log File:
Info Type:

[PC] Upload Console Log & darktide_launcher.log (Optional):

crash_dump-2024-06-14-20.26.51-3c39722e-f00f-47c3-82e8-68406577ac27.dmp (963 KB)

2

I am verifying the integrity of the game files per the recommendation of the console log.

3

Is this a persistent issue for you, or have you been able to resolve this by verifying your install?

4

This issue has been persistent for me.; An analysis of the latest Crash Dump (947.5 KB) via WinDBG suggests that it might have something to do with the ‘swprintf_s’ function.

Note: this dump file will show that I’m now using a couple mods (Scoreboard, NumericUI), but this crash to desktop has been happening at least once every few games.

5

I’ve reached out to my colleagues for their advice here, and I’ll keep you posted.

6

We’re not able to pinpoint the exact cause of this unfortunately. I’ve been advised that you would be best off running through the solutions listed here:

7

Thank you. Let the team know that I followed all the steps and still had issues. So, I went in to my UEFI and disabled resizable bar and 4g decoding which disabled Smart Access Memory. I also reinstalled the latest chipset drivers. I’ve had four or so missions with no crashes since.

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