Failed decompression error-crashed in loading screen

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

I just bought the game on steam via windows PC, launched it, finished creating a character and pressed start(in to the prologue maybe), after about 5 mins of loading, the game crashed with message: Failed decompress ‘#ID[c9e95dd9]’ error: Oodle detected corruption in compressed segment, Make sure that your game files are not corrupt by <VERIFY in steam.

I tried verify the file, uninstall and re-install, updated driver and reboot, created another character, no luck but all ends in same crush situation.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
Failed decompress ‘#ID[c9e95dd9]’ error: Oodle detected corruption in compressed segment, Make sure that your game files are not corrupt by <VERIFY in steam.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Open game
  2. Created new character
  3. finished, entering loading screen
  4. Crashed

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
amusementpark

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/01/2022, 10:00PM UTC+8

Reproduction Rate:
console-2022-12-01-13.52.51-e054c3a2-2cf6-434a-a33c-9426b83d5d1a.log (44.3 KB)
darktide_launcher.log (119.8 KB)
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
2

It sounds like this is a persistent data corruption issue. Please see: https://support.fatshark.se/hc/en-us/articles/360021425793--PC-How-to-Resolve-Data-Corruption-Errors

3

I eventually decided to reinstall in another drive, and it became normal now. Praise to the Emperor!

1 Like