Crash on opening Keybinds and can't use medkits/ammo packs in game

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Since the release patch, I’ve been unable to use utility items. The custom keybind i made for it does not work and I can’t change it. Uninstalling and reinstalling did not fix. It saves all my binds, with or without cloud saving enabled.

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Make overlapping keybinds (suspected reason)
  2. Game crash and unable to rebind keys. Could the custom key I bound for quick items during the beta, but after the release update, I am unable to pull out/use quick items.
  3. Every time I try to open keybinds menu now, my game immediately crashes.


Player ID:

Reproduction Rate:

We are working on this. You may be able to work around it by removing your Darktide AppData, and whilst disabling the Steam Cloud to ensure it doesn’t automatically recreate the AppData.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire Darktide directory

Ignore the Fatshark “smoke screen” post on ‘how to fix it’. Loading Keybind Screen Autocrashes Game Check this thread. They have no idea what happened, how to fix it, and they don’t give a damn about possible fix due to more important errors. They also mentioned that they added this issue to the known list of issues, which is another Fatshark/Tencent lie as there’s nothing about it on this website. I highly encourage you to just refund the game as they don’t even want to fix it, this bug is with us since the open beta lunch XD