I can't even start the game

Issue Type (Required):

Crash - After Building Shader Cache

Issue Description (Required):

When I press the ‘Play’ button in the launcher, the game crashes immediately upon starting. I’m not sure what the problem is.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

[PC] Crash Report (Optional):

GUID: b95a1824-8f52-4fa0-b961-f5941668eafb
Log File:
Info Type:

Sorry to hear this. I have queried this with our Engine Developers but unfortunately it’s not clear to us what the underlying cause is.

There’s some solutions in the article below you may wish to run through or alternatively I can help with a refund?