Crashing after clicking play

[Pepsi]

game crashes right after building the shader cache.

GUID: e62b6ec8-d9d4-4a24-aa50-07d85cb8c88b
Log File:
Info Type:

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[Crash Link]:
crashify://e62b6ec8-d9d4-4a24-aa50-07d85cb8c88bSteps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Platform:
Steam

Player ID:
Pepsi™

Approx. Time of Issue & Timezone:
[11/24/2022, 11:34PM] [central]

Reproduction Rate:
Constant

Upload Console Log:
console-2022-11-25-05.26.56-9f2e9a49-ff6e-451f-b779-2d61d405bd9b.log (19.1 KB)

Upload darktide_launcher.log:
darktide_launcher.log (971.5 KB)

[FatsharkLev]

Hi @Pepsi,

It’s worth checking that your Anti-Virus or another background application isn’t conflicting, and also that your GPU drivers are up to date.

Please try the following -

• Perform a clean reinstallation of your GPU drivers:
  https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers
• Ensure appropriate Anti-Virus and Firewall exceptions are in place for Darktide
• Perform a ‘Selective Startup’ which can help identify whether a background application is the cause:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC