Crash Info

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Game crashing commonly during play, entire pc will freeze and eventually all my monitors will go black.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Common (<50%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 49f9af85-9608-47be-b224-96d53091f6b9
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

2

If you have the latest Nvidia drivers, that’s your problem.

Revert it to 576.28 or lower.

3

A conventional crash should simply take you to the desktop, where a crash report will be displayed.

When the monitors black out, it’s indicative of a driver or hardware-related issue here.

I can see this is GPU-related, so I’d recommend starting here:

[PC] How to Resolve GPU Crashes in Darktide