Darktide Crash and crash

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

The fixes implemented by the developer did not resolve the issue.
The game crashes even before starting the mission.
The image still becomes banded before an enemy wave, It still crashes afterward.
I’ve been trying for weeks.
I have tested several methods:

launching the game in windowed mode
lowering the graphics settings
reinstalling the game
reinstalling DirectX
reinstalling C++
*tried with x pass version too
*Reinstalling Windows.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 3a9c5cd6-12f8-4d45-befe-03c061f20435
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_04_29_Patch1.8.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

2

Sorry to hear this. We’re having some problems looking up crash reports currently, so I wondered if you could share your most recent most recent console logs with us instead, please?

These can be located in the Darktide AppData directory using the instructions below:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs

Thanks in advance!

3

Sorry for some reason the files didn’t upload.
If you need any more information, please write.
console-2025-06-29-14.37.08-3d30ed0f-9b2b-42dc-a0a7-6189d2ad2ad9.log (77.4 KB)
console-2025-06-29-14.39.45-b8509d42-26c2-4ee0-95ac-fd4db347e60b.log (142.6 KB)
console-2025-06-29-14.47.56-3a9c5cd6-12f8-4d45-befe-03c061f20435.log (76.0 KB)

4

This appears to be a nondescript GPU-related crash unfortunately, I’m not able to pinpoint the cause. I recommend running through any remaining solutions listed here:

[PC] How to Resolve GPU Crashes in Darktide

Alternatively, as I know this issue has impacted you for weeks now, I can assist with a refund.

5

Unfortunately, that’s exactly the problem — I’ve already tried quite a few things beyond the instructions above, but unfortunately without success. For now, I’m not considering a refund