Constant, unpredictable crashes

Warhammer 40,000: Darktide Technical Support
1

Getting lots of crashes-to-desktop, typically midway or towards the end of the level. Sometimes I’ll crash immediately after reconnecting, other times I can make it through a level with no issues. Adjusting graphics settings did not affect crash rate.

Seems to be 75% of games I get at least 1 crash.

Temperatures for hardware all seemed normal.

console-2022-11-18-06.26.00-63d3adda-416a-4bd7-9325-2e2cbf1fc9a5.log (55.3 KB)
console-2022-11-18-06.23.57-acf07287-899d-48e5-a94d-2436ad2aa823.log (55.8 KB)
console-2022-11-18-05.35.10-06387a2f-0dba-4e3f-8568-03325bad5564.log (381.4 KB)
console-2022-11-18-04.56.38-30933faa-4ead-4453-9db0-4c5a644e801d.log (83.9 KB)
console-2022-11-18-04.24.40-6eec66db-055d-49d6-9ff0-7201d04fc589.log (182.0 KB)
console-2022-11-18-04.06.43-26b5f5c7-33ba-43a8-9b14-8c616a051da8.log (155.9 KB)
console-2022-11-18-03.22.23-a02a4cd2-cb06-4910-85db-2575b24e46f9.log (159.1 KB)
console-2022-11-18-01.15.37-5db8a599-50af-4718-bff6-11181cb6342f.log (56.7 KB)
console-2022-11-18-00.20.35-fe57fabf-48cf-496b-9988-64c83ae6b664.log (307.0 KB)
console-2022-11-17-23.43.05-fe832f52-987e-4dc3-81a7-5e08239599ed.log (104.5 KB)

user_settings.config (3.2 KB)

2

Hi @Visulth,

Based on the information within your logs, it appears that you are encountering GPU-related crashes.

We’re working with our hardware partners to identify and solve underlying issues. However, it’s possible that these crashes may be the result of a localised driver-related issue and the like.

You can find information on how to solve localised GPU crashes here:

Please be aware that this may reduce the rate at which you experience crashes, but may not eliminate them at this time - please remember, we are looking into it!

3

Thanks, I did a clean reinstall of the GPU and reinstalled the Visual C++ Redistributables.

Crash frequency is still the same. Just got one crash when I was idling in the Mourningstar.

console-2022-11-19-18.46.57-fc6a07ac-f531-40f4-aeaf-c74ef79bc06e.log (128.0 KB)

4

Appears to be another GPU crash. Based on the information within the log, I recommend to try enabling Hardware Accelerated GPU Scheduling, please see:

5

I tried that and it doesn’t feel like it has changed crash frequency.

I have started trying other things – my default Worker Thread setting was 17. I have reduced it to 8 and it seems like it’s crashing much less frequently.