Constant Crashes but unsure how to diagnose

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Consistent crashing regardless of what graphics I play on. What settings are on/off. I have restarted computer. Reinstalled the game.

**GUID: 759ca015-93f6-4086-87f6-61efe19c8c54
Log File:
Info Type:

GUID: ada00b32-ec52-4312-ae3f-560dcddd5468
Log File:
Info Type:

**
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Playing the game in general. It happens when I’m playing through the level. Looking at cosmetics in the new in game shop in the lobby. Can literally be any character

Mission Name (If Applicable):
n/a

Platform:
STEAM

Player ID:
Animeshuun

Approx. Time of Issue & Timezone:
11/30/2022 4:00pm PST

Reproduction Rate:
Often (<75%) I would say like 80~90~ %. I can maybe run 1 or 2 games and not have an issue…but then still crash on the next.

Upload Supporting Evidence:
n/a just have to logs.

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    TBF I do want to upload them all as it was happening from Alpha > Beta & Ongoing into Release, I figured it might patch by Release… today 11/30/2022 is todays, but the rest should give you an idea.

console-2022-11-29-03.32.49-c52471c0-b428-4283-8902-775489ee9512.log (257.3 KB)

[REST Sorry for so many attachs… but I think it will be worth it in the long run]
console-2022-11-29-04.03.39-32b1423d-d8c5-40bc-875b-3ad729450c43.log (102.5 KB)
console-2022-11-30-09.47.39-e818a8fd-e560-4b0b-ac88-9da340dbf352.log (16.4 KB)
console-2022-11-29-03.23.28-94185e6c-0bd8-46a9-a98b-c460dcaded54.log (59.7 KB)

console-2022-11-26-23.02.49-7e887909-7fb3-43b1-b27b-dd99d5ee1bd2.log (58.4 KB)

console-2022-11-18-04.04.27-003e3188-c040-4c91-96c1-2c168c7056ab.log (123.8 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (134.1 KB)
2

This crash is on our radar. Thank you!

1 Like
3

Had high hopes for Hotfix 1.0.14

GUID: 9b05c5b1-fc6f-4d7d-b1f5-5f3395c4df47
Log File:
Info Type:

console-2022-12-07-17.46.14-9b05c5b1-fc6f-4d7d-b1f5-5f3395c4df47.log (117.4 KB)
console-2022-12-07-18.00.47-91580952-ba6c-4337-b85d-b99c1aa9a017.log (60.9 KB)

updated launcher log.
darktide_launcher.log (134.4 KB)

Excited for the day of no crashes.

Regards,

Animeshuun.

4

Update for 12/2022

I started digging. A lot.

I got into Event Viewer.

Error 12/14/2022 9:00:23 PM CST
Event 0, nvlddmkm
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: 2600

The message resource is present but the message was not found in the message table

Here is the most recent Event log + Darktide Launcher log
console-2022-12-15-04.42.19-fc0d2b63-8f50-4e2c-904a-01589f62126f.log (221.4 KB)

darktide_launcher.log (690.6 KB)