Connection problem

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Connectivity

Issue Description (Required):

Can’t play the game without using VPN. This problem appeared as soon as I installed the game for the first time, reinstalled it twice already, did a file check. If I open launcher without it all buttons are grey, all I can is run Comparative test. If I turn on VPN launcher let’s me get in game and I can play normaly, but with high ping it awful experience. I can turn off vpn while in the game and reconnect to the servers, but the game will hang every 5-10 minutes for 10-30 seconds and disconnect me from any server on which I am (if I host all other players are disconnected, but after that can go new until the same incident). PC components: 12th Gen Intel(R) Core™ i7-12700H, NVIDIA GeForce RTX 3050 Ti Laptop GPU, 16GB RAM.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

2

Hi @LeoWatch, this is unusual. I can only recommend checking out our connectivity solutions, here:

Or contacting your ISP and explaining the situation to them, as they may be able to assist. You can quote our backend endpoint URL: https://5107.playfabapi.com/

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