We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
I’m having huge trouble playing the game. All my settings are on ultra performance and low graphics with a RTX2070 and every minimum requirements for playing the game. I freeze and lag at 20 fps constantly. My internet connection is averaging 500+mbps. I don’t know how to fix this, I’ve only been able to do the prologue and the combat training.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
error_lost_connection or error_channel_not_found or error_failed_handshake_timeout
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Load for 20 minutes in the menu
- Go and select any mission
3.Load the game for 20 minutes again - Black screen, then get kicked out of the match
Platform:
Steam
Player ID:
Approx. Time of Issue & Timezone:
[11/20/2022, 9:41PM] [EST]
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
I don’t have any screenshots, unfortunately.
Upload Console Log:
console-2022-11-21-02.21.49-9cca0f77-2a2e-495d-8be4-76ae6534adbb.log (148.5 KB)
Upload darktide_launcher.log:
launcher.config (81 Bytes)