Issue Type (Required):
Launcher
Issue Description (Required):
When I boot up the game I’m met with “information, signed in as pOrtAls578” and I press confirm and then it just takes me to another message that says “Backend Error, Error signing in” I haven’t even gotten the chance to play the game even once at all I’m on Xbox series S
Steps to Reproduce (Required):
- Boot up the game
- Press A to Continue
- Press Confirm when it tells me signed in as my user
- Backend error Error signing in
Reproduction Rate (Required):
Constant (100%)
Platform (Required):
Xbox
Player ID (Optional):
pOrtAls578
Upload Supporting Evidence (Optional):
Could you try connecting your console to a mobile hotspot, only for a couple of minutes, to see if you can load in whilst under another connection?
That didn’t work
I don’t think it’s my Internet as all other online games work fine
Are you using a shared Xbox library?
No im not I do have a second account on my Xbox and I tried playing darktide through that yet it came up with the same issue
Sorry for the delay, Portals! Am I correct in saying this is the order of the errors you experience?:
- Information - Signed in as pOrtAls578
- Backend Error - Error Signing In
- Error - Failed to Load Player Profile