Cache Building Error on start up after downloading the game for the first time

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
I just downloaded the game from gamepass but I cannot enter it at all. It gives a pop up that the

Error Displayed (If Applicable):

“Something went wrong in the shader cache builder process exit code = 1”

Steps to Reproduce:
Launch game, pop up appears, game crashes after opening cutscene

Mission Name (If Applicable):
N?A

Platform:
Microsoft PC Game Pass

Player ID:
EarningKey

Approx. Time of Issue & Timezone:
10am ET

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
Copied from the pop up:
GUID: 2aea9959-4e81-44b0-b84d-5e1e2cfb1c32
Log File:
Info Type:

2

I was able to resolve this myself.

I had to manually make my nvidia gpu be used by the game rather than the default option, (updated the driver - but not sure if that contributed since it was already to date), uninstalled, removed the %appdata% fatshark folder, performed a full shutdown, then reinstalled the game.

3

Thank you for the update and for sharing your solution. I’m glad you were able to resolve this issue! :slight_smile: