Game doesn't start after building shader cache

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - After Building Shader Cache

Issue Description (Required):

Every single time this game updates I need to completely uninstall and reinstall to get this game to boot. No matter how small the patch, my game is completely bricked afterwards. The game stays on my task manager like it was in the launcher but nothing opens. I then have to force it to close, I’ve never had this experience with any other game on game pass (even modded games) so it must be a problem darktide in particular. Most frustratingly, all my friends who play on steam don’t have this. I regret sinking so many hours on the gamepass version, because now I can’t just start over on steam. I kept holding on to the devs words that full cross save would be added in the future but now that it’s been almost a year I am seriously doubting that. All because I wanted to save a buck and try a new game I’m stuck on the god awful game pass version. If anybody knows how to fix this problem it would be much appreciated.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Microsoft Store (PC)

Upload Supporting Evidence (Optional):

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2

A commenter in a similar post mentions they’ve had similar troubles using Norton Anti-Virus. I’d be interested to hear if you’re using an Anti-Virus other than Windows Defender?

3

I only use windows defender and this started happening a few patches before the large one in December. The only collaborating factor between me and a few other cases I’ve read is the microsoft store with gamepass. People who bought the game instead of getting with the membership seem to not have this problem.

4

Hey I am back. Guess what? I am forced to uninstall the game for the new update again.