Backend Error: SSL_connect_error

Warhammer: Vermintide 2 Technical Support
1

I just got this game, but I haven’t yet managed to get into 2 consecutive games. If it doesn’t crash and show this “Backend Error: SSL_connect_error” in the beginning right before the main menu even appears, it will most certainly show it right after I finish my first game… I saw a few forum posts about similar errors and it had to do with the Russian government banning some IPs. Thing is though, I’m in Cyprus. I’m attaching today’s console logs, since I only played this today and yesterday. There are one or two runs that worked, and I completed a game, but most are of failed attempts, that is me not even getting through to the main menu… Any help would be appreciated!

console-2020-09-06-09.49.17-0600b4ef-5fe7-4342-af8e-17739ca65b83.log (43.7 KB)
console-2020-09-06-19.08.29-6474fc4c-cc50-40f9-aeb2-a944efed98ef.log (47.2 KB)
console-2020-09-06-19.14.47-0a2a26ba-2073-41cb-a3d1-5570c755fd8a.log (44.3 KB)
console-2020-09-06-19.35.17-7fed0b9f-03b5-4bd5-8564-8625247129f1.log (1.2 MB)
console-2020-09-06-08.08.53-5bce8c7f-54ca-43b7-9e28-fa4810cf508c.log (471.8 KB)
console-2020-09-06-08.36.39-5d080a37-4a34-437f-aa22-451438621529.log (559.6 KB)
console-2020-09-06-09.10.24-45f964ee-81ed-478c-ac6a-4302df11dd1d.log (45.8 KB)

2

Do Cyprus and Turkey share the same ISPs? In which case, have a look at: https://support.fatshark.se/hc/en-us/articles/360021235014-Playing-From-Turkey-and-Experiencing-Connectivity-Errors-

3

Also, an update, don’t know if it counts, but one time I managed to connect and played only with bots, and still got the error in the end… Here’s the console log
console-2020-09-08-19.06.59-185826e2-e98b-4d4f-b12c-3d8899470244.log (549.1 KB)

4

The link in the article is opened secure for me…

5

Hmmm. Are you using anything that could be potentially interfering with your connection to our servers, such as a VPN?

6

No, nothing like that…

7

No chance of me playing the game, huh?
Shame, since I really like this game

8

Sorry for the delay @Maskian. I think the best option here would be to contact your ISP (referencing https://5107.playfabapi.com/). They will ultimately be best suited to assist with this.

There are some solutions you could try here, but I think your issue is beyond that: https://support.fatshark.se/hc/en-us/articles/360034654113--PC-How-to-Resolve-SIGN-IN-TIMEOUT-COULDNT-CONNECT-CONNECTION-TIMEOUT-COULDNT-RESOLVE-HOST-Errors-

9

Ok, thank you for your support, I will look into it

10

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