That is what Blizzard are apparently doing for Season 4 of Diablo 4. 
Sadly, no, it is true.
If you are so motivated, you can scroll back down to the Dec 2020 - Oct 2022 region of the forum and see for yourself. As for me, I spent enough time there when it was being written.
And not just there but the stuff on the Steam Forum and the Discord as well. It was all full of people airing out their full list of grievances on everything in VT1 & 2. And, for better or worse, Fatshark listened to the most prominent voices at the time.
listening to community =/= the community wanted RNG crafting
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Darktide is starting to remind me more and more of Ghost Recon Breakpoint.
Terrible launch and systems that the community absolutly hated.
Game quickly lost many players and parts of its community.
And what did ubisoft do?
“Oh yeah, remember the entire looter-shooter mechanic, gear-stats and item acquisition which are the basis for endgame events and power?”
“You can turn it off now if you want to.”
The updates just hit too late, so with no playbase left, the game got dropped after 2 years.
So much for “it will stay online for years to come”…
Just putting this out there for people who think changing big parts of Darktides system would be to much of an effort. I say reworking entire game mechanics to save it from dying is worth it.
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I won’t bore you with all the details -they’re down there if you want to see 'em and nothing is stopping you from looking it up- but, to give a few examples, people whined about getting 3 random items from each chest and one solution that got taken up by a lot of voices was to have a selection to choose from => ergo the hourly shop. People also complained about the “breakpoint system” (despite there not being a “system” but breakpoints just being a natural part of any damage system) => ergo they gave weapons a variable damage stat. Believe it or not, that was the least obnoxious of the suggestions being touted at the time and I am supremely glad they didn’t opt for the others.
So you combine those two that might not initially seem related to the random forum whiner and BAM RNG weapons in an RNG shop.
And it didn’t stop there, of course, it went on for months and months of poorly-thought-out demands. In that case, at least, FS would’ve been better served by listening a bit less.
…I don’t follow.
People not liking random weapon drops doesn’t mean you need to make it even more random except disconnected from the gameplay.
People not liking breakpoint calcs doesn’t mean you need to make damage random.
These were not good ‘solutions’ and if the devs had communicated that they would have gotten that feedback.
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the problem is part of the playerbase likes breakpoint calcs way too much and treat it like the end-game, to the point of making videos just about their spreadsheet work and being unwilling to work with something that’s not like 98 perfect. they made damage random to discourage that, but the fandom just will not let it go.
and i mean i understand it, you end up with this weird hyper-elitist segment of the fanbase that gets highly toxic and starts pushing new players away from the game both by overblowing minor quirks they dislike as “unplayable” and telling new players they need to only chase a specific, overly narrow “meta” they won’t develop the skills for until they’ve been playing for months anyways. and then ranting about said players when they show up in runs.
but they’re not going to go away unless you throw them out.
That’s reasonable.
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How about just being able to pay Hadron a hefty fee to erase all enchantments from an item and start over? Even if I don’t ‘like it,’ I kind of understand the need for RNG. If you get everything too quickly up front, there’s no reason to grind anymore. On the other hand, I’ve been playing Darktide since it came out. I only just got a perfect 380 roll of my favorite weapon from Brunt, the other night. And then, only to have Hadron take a fat dump on it…
You lack the base understanding of how optimazation works.
Otherwise you’d not say such nonsense.
Riddle me this: what else is the endgame?
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RNG doesn’t work in DT cause it’s all or nothing and it’s in every step. There is no side activities where you can get loot from and item system is overall simplistic for that - 2 weapons and 3 curios, with not so many affixes. Gambling is the main loot source in DT, while in any arpg it’s just a secondary mechanic to fill the gear gap in your build or to compensate unlucky drops, cause gambling most of the time isn’t pricy so you can dump some gold.
Meanwhile in DT you don’t have quests, Morrow doesn’t give you 370-380 lasgun for completing quest chain. You don’t recieve 25/25 4/4 item from doing tomes and grimoires.
Neither can you fix weapon stats, you can’t merge 2 weapons of the same type to get a better one.
You can have 1000 hours and still spending time by dumping millions of dockets just to get a shitty stats weapon that can be only discharged for 1500 dockets. Or even worse - brick good stat weapon with shitty blessings, cause some of them drops like with 90% rate.
And if you want to prolong gear progression you need to change how game works - more gear slots or rescale weapon power level-character level ratio, like presitge levels so you can rise your power after 30.
For example if your gear would be softcaped by 350 at 30 lvl, and you can rise your power further via crafting that provides control to a player - stats merge, reroll, removing locks etc, then it can work like in a proper arpg/rpg.
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at least the servitor farm is working as intended 
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This would have been a completely sufficient answer to the entirety of his pots 
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It also throws the cart before the horse on the whole items argument. If customization isn’t important, why are locks needed? If breakpoints don’t matter, why are they in the game?
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enjoying the game, duh. breakpoints are a crutch chased by players that hate working with the team, i gave up using them ages ago, it’s a boring way to play.
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Subjective. And a slippery slope. If break points are a crutch what about blessings and perks? Obvious crutch. Just grey weapons. That are off meta. Skill points? Crutch too. Dodging? Nah, get better at aiming.
People who use break points… Hate working with a team? The conclusion does not drive from the premise.
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that’s the defeatist jobber attitude where trying to get better at a game is ‘try harding’ or something like its bad to be good at anything. usually borne out of being a depressing bore. everything is a crutch, but paradoxically not needed. ‘you didn’t beat the game if you did x’. its a literally self consumed jobber attitude that is responsible for a lot of failure, like the inability to communicate on a game forum about the game how items might concern players. who want to be good at it.
imagine running a crunch thrust shovel with no heavy hitter tree and it not actually hitting a crusher in one hit. or my kantrael shotgun I love so much not one hitting a bomber or flamer. it would make them extremely unfun. I also think this is why people think a lot of weapons need buffs more than they do, when they just need easier time hitting these relevant breakpoints.
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“does not draw from the premise?” go learn what a premise is, you’re misusing that term here.
people who use breakpoints do so mostly to avoid having to interact with the team to down specials. regardless of how the justify it to themselves, it’s because they’re focused on trying to build a loadout that lets them operate without assistance, which in tern makes them avoid providing assistance to their team until the situation forces it, not helping before it gets bad,
I agree with you. Let those who are angry be angry, but we know there is a superb game (with issues) here, that is going to get even greater in the future.
It’s been ages, but they did give a reason at some point early after release. I think it was Hedge when he was still around? Paraphrased he said, people wanted to work for something in VT2 and that there was no “reason to play” and this system is meant to compensate. It’s more grindy because people wanted to grind for something.
Obviously the answer didn’t get many upvotes, but that’s the last thing I remember being said about it.
That said, if true there’s definitely better way to go about this. Payday 2’s Prestige system for instance or some sort of leveling beyond max with extra rewards attached or such would be way better received.