Unable to log in to Atoma account and receive twitch drops

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
When i try to log in to my Atoma account the sign in fails and it kicks be back to the login page.

Crash Report (If Applicable):
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

N/A

Error Displayed (If Applicable):

Steps to Reproduce:
Every time i try to log in to my Atoma account via web browser

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam, Windows 10

I have tried both Opera and Firefox browsers with the same result

Player ID:

Approx. Time of Issue & Timezone:

Timezone is MST, the error happens at any time day or night

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

This is possibly related to the downtime we’ve been experiencing with our login services, since around 23:00 CEST.

Could you try once more in a couple of hours, please? :slight_smile:

3

Still getting a failed sign in when i try to sign in to twitch