Unable to launch the game

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game does not get past the spinning logo after compiling shaders

Error Displayed (If Applicable):
no specific error

Steps to Reproduce:
Launch the game

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
hope69420

Approx. Time of Issue & Timezone:
midnight EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100% constant

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
n/a see other posts with similar issues since recent patch, was able to run the game a week or two ago?

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

darktide_launcher.log (31.7 KB)
console-2023-10-13-04.20.38-c28dde05-24e4-4431-a4bd-f0bd62af1b6c.log (22.2 KB)

logs were too long to paste inline

3

Could you try removing your AppData for Darktide, and see if there’s any improvement please?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Re-launch as normal
4

I tried that multiple times prior to posting this thread, along with system reboots

that being said, the game is launching now for some reason