We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
Issue Description:
Just stuck in an infinite loading screen, after creating a character for the first time, {no crash report the game is there and still running and has music and it won’t crash} it just stuck.
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Load up the game.
2.Create or click play whatever character that has be (So far only created 1 character, Sharpshooter.) - Wait on loading screen.
- Stay on loading screen.
Mission Name (If Applicable):
Tutorial
Platform:
[Microsoft Store]
Player ID:
[KeyLordDragos]
Approx. Time of Issue & Timezone:
[12/08/2022, 02:45/PM] [Brisbane]
Reproduction Rate:
Constant (100%)
Upload Supporting Evidence:
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
console-2022-12-08-04.14.02-757c3957-93b2-45e8-9924-db8d4be6e29f.log (30.8 KB)
console-2022-12-08-04.26.44-12dd2b8c-ce46-47b2-9996-47799ac3b45b.log (30.0 KB)
console-2022-12-08-04.32.37-5896643f-1494-4d50-9fa2-a5196227cd00.log (32.7 KB)
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here
darktide_launcher.log (495.7 KB)