Service update failed , may because of the easy anti-cheat

Warhammer: Vermintide 2 Technical Support
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Issue Type (Required):

Error - SERVER ERROR

Issue Description (Required):

New PC in win11 ,after download in steam , I opened the game then It happens , I can’t play in official servo but other servo is ok . The error is service update failed ,and I went to the web in the pop-ups only find 404 in easy anti-cheat.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

URL: 9527776

[PC] Crash Report (Optional):

Open the game and choose the official servo then after about 2 minutes waiting then it happens.

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GUID: 1aba1d16-2f06-436b-8bb9-515519a42bc4
Log File:
Info Type:

3

1713546200889

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Also I go the the given web and the site is in 404 not find…

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Hi @fangzan,

Sorry to hear this. The error is certainly EAC-related!

Please can you try repairing EAC:

  1. Navigate to: C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat
  2. Run the EasyAntiCheat_Setup installer and proceed as instructed

Please let me know how this goes.

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WOW ，it actually work !!! Many thanks.

I had try to repair the EAC in the root directory of Warhammer Vermintide 2 but it’s useless. Looks I found the wrong file.

Thank you for the efficient guiding.

1 Like
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