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Warhammer: Vermintide 2 Versus VS Technical Support
1

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

Launch error service update failed. Visit https://easy.ac/support/game/guides/service/, прошу помочь, другие рекомендации не помогли. GUID:c45a4c57-23c6-408b-91b2-0c853dce13333 Log File: GUID: 3c610783-8fab-491f-beeb-11abc0cb73f5

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2

Sorry to hear this. Please can you try repairing EAC:

  1. Navigate to: C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat
  2. Run the EasyAntiCheat_Setup installer and proceed as instructed

Please let me know how this goes.

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3

Спасибо, за рекомендацию, но не помогло, проблема осталась.

4

Hm okay, I did a little more digging online as this is a more uncommon error. Past solutions players have found that worked seem to be:

  • Reinstall/Repair Easy Anti-Cheat and restart your PC
  • Ensure Anti-Virus exceptions are in place for both Vermintide 2 and Easy Anti-Cheat. Try adding:
    vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
    vermintide2_dx12.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries_dx12
    EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat
  • Ensure latest Windows updates are installed, or try reinstalling Windows (I appreciate a Windows reinstall is quite a length to go to, but some players reported this doing the trick)
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5

Данные рекомендации (кроме переустановки Windows так как совсем недавно я его переустанавливал, сомневаюсь, что еще одна переустановка поможет решить проблему) уже были выполнены, к сожалению это так же не помогло, только купил данную игру и сразу столкнулся с такой проблемой, очень грустно, возможно есть какие-либо еще варианты решения, буду очень благодарен.

6

Ah I see. Apart from a Windows reinstall, you could try a clean reinstallation of Vermintide 2:

Please doublecheck that EAC is also completely uninstalled, and perhaps going with a clean reinstall of both may help.

Otherwise, you could try other EAC error solutions, in case something helps:

Apart from the above, I’m afraid I’m unsure of anything else to suggest to try. Please let me know how you get on.

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