Response to Fatshark servers seems to be slow

Warhammer 40,000: Darktide Technical Support
1

Wondering what is causing this, I am on ethernet connection 500/500 fiber, windows defender I have allowed darktide through.
Issue Description:
Response to Fatshark servers seems to be slow. message when I am loading in.

Steps to Reproduce:
log in, the message appears when loading in, it happens every time

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
Steam ID: 76561198045718754

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

image
image980×310 97 KB

Upload Console Log & darktide_launcher.log:

console-2023-08-26-02.13.33-3b457f25-35d2-4172-9787-37ddf8e795ca.log (132.4 KB)
darktide_launcher.log (596.8 KB)

2

simply that banner is a bandage to distract us all just long enough so we should just all accept this as normal until the new content drop with new skills but same server performance.

I don’t want to think like that but after all acknowledgement and not fixing it
doesn’t give much hope. we will see

1 Like
3

im just wondering if its on my end, since it says please check your network connection, if there is anything i can do about it.

4

I occasionally see this screen and I’m on 1.5Gbps fibre straight to the home. I frequently test for packet loss in addition to bandwidth, so I know for a fact that in no instance when I play the game at home is my connection at fault.

I play the game at work sometimes. In those instances, my connection is literally always to blame. It’s bad.

5

We suspect this is due to server performance issues, which we are working on, so I hope you’ll notice a reduction in this error in time. I apologise I’m not able to provide any immediate solutions.

2 Likes
6

thanks so much Julia. appreciate the response!
I was just worried it was on my end since I got new internet recently glad to see its not that

1 Like