Reliably crashes when using upscaling: DLSS, FSR 2, or FSR 1

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Reliably crashes when DLSS or FSR is enabled. DLSS and FSR 2 crash 2-3x per map. FSR 1 is closer to 1x per map. Disabling all of these results in completely stable game play.

RTX 3070 & i5-12600KF

Tried both Windows 11 21H2 & 22H2. No difference.

Crash Report (If Applicable):

GUID: a6028aac-e529-40a2-8b0b-ea9d62d51b4d
Crash Link

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Enable DLSS, FSR 2, or FSR 1 at highest quality with a 1440p resolution in Fullscreen or Borderless Fullscreen.
  2. Play
  3. Crash

Mission Name (If Applicable):
Any

Platform:
Steam

Player ID:
Steam Profile URL

Approx. Time of Issue & Timezone:
[12/29/2022, 12:27PM] [PST]

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2022-12-09-20.12.18-a6028aac-e529-40a2-8b0b-ea9d62d51b4d.log (116.0 KB)

Upload darktide_launcher.log:
darktide_launcher.log (626.0 KB)

2

OMG thank you so much! My game has been unplayable because of the crashes. Turned off DLSS and finally I can play!

3

I have solved my problem!! I’ve now played for 2 days, many missions, zero crashes. I’ve even bumped up my settings to no longer have everything off or on low. It’s glorious.

So, I did two things, I’m not sure if the first one matters or not.

First, I downgraded my Windows installation from Windows 11 22H2 back to 22H1. By itself, this did not help. I still crashed afterwards. So, I don’t know if this is important or not, but it’s something I changed between the pre-order beta (where I didn’t have this problem) and the release. I haven’t tried upgrading again as I don’t want to mess this up. :slight_smile:

Second, I reinstalled my Nvidia driver and then cleared out all the caches I thought might matter. This is exactly what I did:

  1. Download latest Nvidia driver and reinstall it.
  2. Reboot.
  3. Clear out Windows DirectX Shader Cache:
    Cleanup Direct X Shader Cache
  4. Reboot (dunno if it’s necessary).
  5. Delete all the Darktide files except for config (i’m guessing it’s just the shader stuff that matters, but why not clear it all out):
    Darktide files to delete
  6. :crossed_fingers: and start the game.

I hope this helps you!

4

Well sir, you’ve done it again! This worked for me, though I did not downgrade Windows version. Just reinstalled newest Nvidia driver, cleared DirectX Shader Cache, deleted those Darktide files, then restarted PC.

Re-enabled DLSS and no crashes so far!!

Edit: ok nevermind, third game and it crashed after a minute. DLSS back off for now.

2 Likes
5

Thank you for sharing!