Darktide Crashing on Startup, reporting dlss error

Warhammer 40,000: Darktide Technical Support
1

Issue Description:

Hi, for the last few weeks I’ve been unable to play darktide due to it crashing on startup, shortly after the anti-cheat screen closes. In particular the logs are giving me an error that dlss is unavailable, I’ve attached a copy of the logs below.
I’ve tried every step in the advice you outlined on your recent blog posts, that I’ve linked to below:

This of course includes reinstalling gpu drivers from a clean installation, reinstalling the game, verifying game files.
I’ve tried running steam as administrator, running the game directly from the steam files to bypass the launcher, various permutations of settings in the launcher including disabling dlss, lowering the resolution, setting the worker count to 1 and more.

I’m using a widescreen monitor at 165hz, but changed my display settings to 1080p 60hz also.
I’ve also uninstalled the epic games launcher as some community members indicated might help.

Sadly I’m still getting the same error as when I started that DLSS is unavailable, any help would be appreciated

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: 8a5bc124-49df-4b0e-b794-6c228cf40883
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Launch game
  2. See anticheat windo
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam]

Player ID:
[Rev.]

Approx. Time of Issue & Timezone:
Last 2 weeks constantl-

Reproduction Rate:

Constant (100%)

Upload Supporting Evidence:

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-30-16.21.53-4c00782f-eb4f-457a-83f4-3d7e07bcd372.log (6.6 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (57.3 KB)
2

I would say hold on until the release patch, but the error below indicates more of a localised GPU issue, as opposed to the errors that we would traditionally see when we’ve messed something up on our end:

DXGI_ERROR_DRIVER_INTERNAL_ERROR

I recommend reaching out to NVIDIA and seeing if they can assist with this.

3

It’s Nvidia’s fault now lmao