Hey there, I’m here to provide information on the Access Violation crashes on my end, in hopes this will help resolve the issue for me and others. I will also be including what I have tried on my end to avoid getting the problem.
Edit: After I first encountered the issues no mod whatsoever has been in use and to be sure I unsubscribed from all of them as well
I have done the following as well:
Firstly I was on W7:
- Thread count adjustments
- Updated drivers ( not clean)
- Closing unnecessary apps
After upgrading to W10:
Sidenote: noticed significant improvement in FPS after going from W7 to W10. Previously ~40fps on DX11 low settings > 60+ on medium DX12 post-Win10 upgrade.
Not in exact chronological order!
- Fatshark guide to checking system for errors etc
- Clean latest GPU drivers reinstallation
- Steps I followed to avoid the access violation errors.
- Tried different “Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems\Windows > SharedSection=SharedSection=1024,20480,yyyy” yyyy values (original 1024 > 2048 > 4096 > 12228) as suggested on AutoDesk forums.
- Clean Boot
- Thread adjustments
- GFX settings adjustments
- AMD Software not running any ‘enhancers/optimisations’ for games
- Uninstall and reinstall (maybe something leftover in registry from previous installments thats conflicting?)
- BIOS version checking, running the latest version available for my MOBO.
- No connection between hosting and joining others’ games.
- Adjusted page file sizes from auto, to previously 1.5 of my RAM as initial and max to current seen in the logs.
- Kaspersky scan, Malwarebytes scan which revealed only PUPs.
- Stopping non-Microsoft services.
- Tried adding compatibility options and/or Run as Admin on Launcher, dx12 exe.
- Running with Dx11 or Dx12 doesn’t change anything besides FPS.
- Haven’t encountered this/these problems in other games.
- Game is not located on same drive as OS.
Two recent console logs from the crashes(they all have same case as in title):
Doesn’t seem to be any connections for the occurrences in the logs for this prior to access violations, but I’m not a dev ofc.
Console logs I uploaded to ufile as 7zip
Quick sample for the moment of crash (CPU OC’d to 4.25ghz):
14:55:30.948 [Lua] [GameNetworkManager] game object created go_id=461, owner_id=110000137046de3 go_type=player_projectile_unit go_created_func_name=game_object_created_network_unit
14:55:31.621 [Flow] current health: 0
14:55:31.621 [Flow] current health: 0
14:55:31.681 [Flow] current health: 0
14:55:31.736 [Lua] [GameNetworkManager] game object was destroyed id=461 with type=player_projectile_unit, object_destroy_func=game_object_destroyed_network_unit, owned by peer=110000137046de3
14:55:32.709 [Flow] current health: 0
14:55:32.709 [Flow] current health: 0
14:55:32.718 [Flow] current health: 0
14:55:33.737 [Flow] current health: 0
14:55:33.737 [Flow] current health: 0
14:55:33.778 [Flow] current health: 0
14:55:34.795 [Flow] current health: 0
14:55:34.795 [Flow] current health: 0
14:55:34.853 [Flow] current health: 0
14:55:36.250 <>Access violation (0xc0000005) in build cd937a0ba267
accessing address 00007FF78C55FFFF from 00007FF78C55FFFF<>
<>
{00007ffb54590000, 001f5000, 9bed63d6, 21a98f2d-1a75-74d8-7d39-9428c4aab0dc, 00000001, ntdll.pdb}0x00007ffb54590000:0x00000000000a0bae KiUserExceptionDispatcher
0x0000000000000000:0x0000000000000000
<>
<>1<</Crash version>>
<>wt_7<</Thread name>>
<>win32<>
<>cd937a0ba267<</Build identifier>>
<>release<</Build type>>
<>Developer Build (1.3.6717.0)<</Product version>>
<>4298fba2-96b8-45c4-bf3e-2f2d750523f6<>
<>— CPU
CPU: Intel(R) Xeon(R) CPU W3690 @ 3.47GHz (actually 4.25ghz)
Vendor: GenuineIntel
Logical processors: 12
Family: 0:6, Model: 2:12
Type: 0, Stepping: 2
Features: SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2
Feature bits:
EBX: 00000010 00100000 00001000 00000000
ECX: 00000010 10011110 11100011 11111111
EDX: 10111111 11101011 11111011 11111111
— Memory
Physical Total: 12285MB
Available: 8050MB
— OS
Windows version 10.0 build 19042, 64 bit
Windows 10
Machine ID bc9c8018-f508-4c82-8313-ffd8f9ea1095
— Graphics
Graphics card: Radeon ™ RX 480 Graphics (DirectX 11.0, 4075MB)
Graphics card: Microsoft Basic Render Driver (DirectX 11.0, 0MB)
— Network
Network interface: Realtek PCIe GbE Family Controller #2 (IPv4, IPv6)
Network interface: Realtek PCIe GbE Family Controller (IPv4, IPv6)
Network interface: Kaspersky Security Data Escort Adapter (IPv4, IPv6)
— Input
Input device: Mouse (18.1): Mouse
Input device: Keyboard (19.4): Keyboard
Input device: Generic (17.0): USB Keyboard
Input device: Generic (17.0): TUF GAMING M5
Input device: Generic (17.0): HyperX Virtual Surround Sound
<</System Information>>
<>C:\Users\I5\AppData\Roaming\fatshark\Vermintide 2\console_logs\console-2021-04-27-14.51.30-4298fba2-96b8-45c4-bf3e-2f2d750523f6.log<</Console Log>>
<>C:\Users\I5\AppData\Roaming\fatshark\Vermintide 2\crash_dumps\crash_dump-2021-04-27-14.51.30-4298fba2-96b8-45c4-bf3e-2f2d750523f6.dmp<</Crash Dump>>
<>
Memory
Total: 12285 MB
Available: 9234 MB
Used: 3050 MB
Peak Used: 3050 MB
Debug Memory
Total: 0 MB
Available: 0 MB
Used: 0 MB
Peak: 0 MB
Page File Memory
Total: 30285 MB
Used: 5062 MB
Peak: 5322 MB
<</Memory Status>>
<>
RazerChroma
CrashMonitor
navigation
cjson
lcurl
rule database
tobii_eyetracking_plugin
wwise_plugin
<>
[Log end]
Event viewer log of the crash:
No errors or anything that would stand out during the crash in other logs.
Update: Managed to play a half of a campaign in CW and a full one right after without crashing while using only 3 threads (half of actual cores) and what was interesting that in the end of the legend CW campaign scoreboard it was as if I had crashed up until the last mission or so and had 90 kills in total, 2 specials, whereas that cannot be true as I killed upwards of ~20 specials in one map at some point. Maybe this can help pinpoint this matter further.