Issue Description:
Encountered a bug when purchasing premium cosmetics. Using gamepad on PC. I wanted to purchase the Vastia Hammerhand collar only (Obscuras Psykana Coven Collar). I inspected the item, clicked confirm, but afterwards it ended up charging me 2400 Aquilas and purchased the whole bundle instead.
If it was my mistake, I would accept this, but I DEFINITELY did not choose the whole bundle. (I personally find the camouflage ugly.)
Hoping you can reverse the transaction or refund the aquilas lost.
Steps to Reproduce:
1.Opened store.
2.Opened Vasti Hammerhand
3.Scrolled to collar.
4.Inspected collar.
5.Chose purchased.
6.Confirmed collar purchase for 900 aquilas.
Platform:
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
12/17/2022, 3:15 PM EST
Reproduction Rate:
Unknown. Obviously don’t want to try to reproduce it.
Upload Supporting Evidence:
Don’t know what to provide after the fact.
Upload Console Log:
console-2022-12-17-20.02.58-f790887c-754d-4426-86c2-8306372fa99b.log (149.5 KB)