(OLD) KNOWN ISSUE: internal_error / Error Code: 2007

GUID: 0c7bad7c-1c57-4a74-87bc-ff5a5676a461
Log File:
Info Type:


Steps:
GUID: 0c7bad7c-1c57-4a74-87bc-ff5a5676a461
Log File:
Info Type:


Steps to Reproduce:
None: Playing normally, seemingly at random

Changed to experimental branch. Noticed stuttering when it might have crashed before. Game froze, caused GPU to restart (Both monitors went black and cmae back), game crashed.

Platform:
Steam

Player ID:
(Steam Community :: Xenophile)

Approx. Time of Issue & Timezone:
11/26/2022 6:36AM MST

Upload Console Log:
console-2022-11-26-13.10.58-0c7bad7c-1c57-4a74-87bc-ff5a5676a461.log (109.9 KB)

1 Like

So, thats my exp. logs:

Without VPN

console-2022-11-26-13.52.11-0fca127c-a3cf-440a-9108-60ce27dce1f2.log (36.2 KB)

With VPN, log in to the hub, buy stuff, turn off VPN and disconnect
straightaway (server kicked me after turn off VPN):

console-2022-11-26-13.59.59-f61d328d-d77e-4459-89c7-c02d01c10be1.log (84.1 KB)

POTENTIAL FIX NOW LIVE on the experimental branch for internal_error ( Error Code: 2007)

PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU.

  1. Open the Steam client
  2. Right-click Darktide in your Steam library
  3. Select ā€˜Properties’
  4. Select ā€˜Betas’
  5. Enter the password cTYPtKTsfMDsLHAV
  6. Select ā€˜Check Code’
  7. Select the ā€˜None’ dropdown, and experimental - Experimental Builds should now be within the list
  8. Select experimental - Experimental Builds
  9. Close the pop-up window
  10. A 44mb download should now start
  11. Play!
  12. Post here to let us know the outcome

2 Likes

can i just update? if i downloaded previous version

It should auto-update. Try relaunching Steam

1 Like

Unfortunately, didn’t help in my case. Attaching a log with 2 more hub level disconnects in case it might help.

console-2022-11-26-14.18.39-b7eb90b5-5bea-481d-8b0a-af206a8c8376.log (98.3 KB)

[quote=ā€œFatsharkJulia, post:1, topic:55447ā€]
This will include all reports for the round at zone ā€œManufactoriuym-HL-17-36ā€

Issue Description: during a match of the above with a lvl 9 Ogryn, had 3 DC’s due to error code 2007, followed by back to back crashed of the game. I was, however, able to get back in each time and was able to complete the round, which has not happened prior to this event.

Crash Report (If Applicable):
#1-
GUID: 8375c5a3-7147-4618-a178-97f5e1e0fa47
Log File:
Info Type:


#2-
GUID: 8c8cfd7b-cd6d-47d2-a342-a172a7145d79
Log File:
Info Type:


Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play MANUFACTORIUM-HL-17-36 as Ogryn (Skullbreaker)
  2. No Secondary Objectives
  3. Error_2007

Platform:
Steam

Player ID:
mdesaulniersjr

Approx. Time of Issue & Timezone:
11/26/2022 0849 EST/0901 EST/0905 EST/0906 (crash 1)/0907 (crash 2)

Upload Console Log:

console-2022-11-26-14.21.41-e44d5d40-7d9c-4740-8ec9-4d222e0f2427.log (35.8 KB)
didnt help(

console-2022-11-26-14.25.55-adab331d-5655-41e4-8464-404b12a7cb4b.log (36.4 KB)

The beast still here. (Fix not fix)

I must admit: i glad to see some hard work about it. We must slay that nurgls beast.

Unfortunately still disconnecting with error 2007

console-2022-11-26-14.28.26-5b607992-0c05-4bbb-9513-c03360fbd6c1.log (42.5 KB)

Problem still exists

GUID: 6f437c26-51c4-4e05-9743-25c19196e311
Log File:
Info Type:


Just updated again and game crashed on loading screen

Tried play game after patch
Still getting 2007 error code
console-2022-11-26-14.38.36-06e596d3-fc66-4c12-809d-696daa5b490f.log (55.8 KB)

Restarted and still 2007 error.
console-2022-11-26-14.35.54-6f437c26-51c4-4e05-9743-25c19196e311.log (83.0 KB)
console-2022-11-26-14.40.36-3fc2f76e-c424-4cf8-9e52-7aa29ccca5cd.log (57.9 KB)

Tried the experimental branch patch. Still getting code 2007

GUID: df24b35b-af5e-439c-afd5-e59b7af1ab36
Log File:
Info Type:


console-2022-11-26-14.45.04-df24b35b-af5e-439c-afd5-e59b7af1ab36.log (71.7 KB)

i guess playable but still sad and disheartening to hear I wont be able to play with my sis.

Also a friend of the family has worked with code before. idk what it was he tried to tell me exactly but something about IPV 6 systems using letters in their IP address which can cause conflicts on your end if you do not account for it. He said that it sounded like an issue with that because the VPN thing seems to work for many people. When i tried it i ended up having a lot of stuttering and disconnects I dont experience others. I have explained to julia i have 2 internet sources for the moment and i can connect on the old slow one but not the new one. where my sis cannot connect on either one. However with a VPN i can connect on the new one but again lots of stuttering and disconnects. not really viable. I would assume you already have looked into this but i thought i would point it out. I was just thinking it might be something as simple as a pop up should appear to allow access to the connection. It would be nice if it was a simple fix that just got overlooked. lol

Issue Description:
internal_error / Error Code: 2007 on experimental version

Crash Report (If Applicable):

Steps to Reproduce:
After basic training error 2007 appears and game goes back to character screen. Afterwards same error appears when trying to log in with any operative (first Zealot and later Ogryn)

Platform:
Steam

Player ID:
spiritto

Approx. Time of Issue & Timezone:
Saturday, 26 November 2022, 15:11, London UK GMT

Upload Console Log:

Attaching pre-experimental logs aswell from that day. Please see logs from 14:20 and 14:47

console-2022-11-26-14.18.37-22133419-3ac5-4a13-b159-87aa4bccceed.log (28.9 KB)
console-2022-11-26-14.21.09-fb2b44fc-1b9e-4dc1-b0f3-783f9e5e18af.log (186.0 KB)
console-2022-11-26-14.57.38-c6e408ed-0cab-4a44-882d-4669d34dec26.log (33.6 KB)
console-2022-11-26-15.01.26-617906eb-726f-4dee-8092-de2878d193b4.log (73.4 KB)
console-2022-11-26-15.10.30-d43845da-3c50-4720-9bab-a1a3e0b79bca.log (41.6 KB)

Beta branch didn’t do anything for me, same error.

Reproduce:

  • New char:

    • Play through prologue
    • do first solo training
    • Follow mission and try to enter ā€œSanctum Dictatisā€
    • Loading screen
    • after short time Error 2007 message (on loading screen) and game goes back to Character Select
  • Try to login with existing char:

    • Loading screen
    • Error 2007 (on loading screen) followed and I’m back on the char select screen again
  • Multiple tries don’t change anything, disconnect every time.

Other things, I’ve observed, but most probably not connected to this error, I guess:

  • When I start the game from steam and come to char select, after pressing space, I often don’t see a preview of my char.

Plattform:

  • Steam, Windows 11, 64 Bit

Crashlogs:

  • None

Most recent Console.log (beta Branch):

And cos this looks somehow network related:

  • VDSL 100mbit / 40mbit
    • computer connected to modem via WLAN mesh (full reception)
    • no proxies or VPN in between
    • runs aside from Darktide without errors

ISP:

  • 1&1 Versatel Deutschland GmbH (location is Germany)

The gameplay itself runs btw. fine (as I’ve seen in prolouge and training), maybe not super performant but always playable (But then, I play Flight Simulators since the 90s and have learned, anything above 12fps is totally playable :stuck_out_tongue:).

Unfortunately it doesn’t work. My gf tried the experimental branch (latest version) with very bad results: 10 disconnects in 20 minutes.

Attaching the log.
console-2022-11-26-14.34.15-8462cdc8-65bd-4e85-90f2-4345c481a2fe.log (503.3 KB)

(she’s using wifi laptop, ipv4 connection, NOT under CGNAT.
btw, her steam ID is: 312388198)

I’ll delve into experimental branch too and post results ASAP.

EDIT: UPDATE
I wasn’t even able to start a mission: disconnections in the lobby, and 2 more while loading after selecting a character. Error 2007
console-2022-11-26-15.11.26-e60d0840-35ff-4227-bcf7-98d0a6de501d.log (239.3 KB)

I’m going to roll back to main beta to see if it makes any difference or what. In case I’ll reinstall the experimental one.

Meanwhile my gf can’t even enter the lobby: error 9999 after secting character. Adding this log:
console-2022-11-26-15.33.32-4352a2fd-fee8-4407-a091-80527ee4d2d2.log (106.0 KB)
time: 15:36
15:40

patched, still nothing.
Tried a few times w/o VPN, then hopped around east / west US and finally Germany

console-2022-11-26-15.16.43-f17fd01b-792d-4acc-8717-9b63924c2c11.log (313.6 KB)