Not received the skin in the DLC

[cmj]

Issue Type (Required):

Other

Issue Description (Required):

I purchased the Arbites Class Deluxe Edition DLC, which is marked as Family Sharing in the Steam store. However, when I played through Family Sharing, the Arbites I created did not receive the skins in the DLC. I have tried multiple times to re-enter the game and recreate the character, but to no avail.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Once

Platform (Required):

PC - Steam

Player ID (Optional):

Steam Community :: Fritz Erich von C

Upload Supporting Evidence (Optional):

[FatsharkJulia]

Sorry cmj, it’s my understanding the class can be shared, but not the cosmetics. This is something we need to address on the Steam page.

If you’ve purchased the DLC, and are sharing it to another account expecting it to work, I can assist with refunding it.

[cmj]

OK, I see. Please help me process a refund, this is Steam account that requires a refund.[Steam Community :: 435864] Thank you for your assistance.

[FatsharkJulia]

I’ve sent you a DM requesting some additional information.