It doesn’t sound reasonable to me that changing settings in DT would cause the same crash to happen in Battlefield 1.
I also find it highly unlikely that there would be a driver issue with a 4 year old GPU and 9 year old game.
The error is unfortunately really generic. Device removed/hung just means the GPU stopped responding to the OS long enough to be an issue. This can be because of driver issues, but it can also be because of any number of other things. All it’s saying is DXGI saw the GPU disappear or or stop responding.
Have you looked at the speed the GPU and MOBO negotiated? You can see that in GPU-Z under ‘Bus Interface’. Your CPU supports PCI-e 3.0, and the GPU supports PCI-e 4.0. I don’t think you’ve posted the MOBO specs but it likely supports 3.0 too. The GPU only supports 8 lanes of PCI-e. Bus Interface should show PCIe x8 4.0 @ XXXXXXX. The part after the @ is what the card has negotiated with the MB. This may change while under load. Run a GPU load, like furmark, and it should update the speed to PCIe x8 3.0 and stay there while furmark runs. If you see it bouncing around that would be a bad thing.
However, if you’re sure the issue started after you made some config changes, undo those changes.
Would you be as kind as to read again what i said from the beginning?
I know that i wrote a lot and went into excessive detail at times, but it seems like you ignored much of what has been said, changing settings in darktide indeed did not cause bf1 to crash.
The CFg (control flow guard, through exploit protection) was changed the day the 100% crash started happening, along with many AMD driver settings, ranging from basic to advanced settings (no overclocks however)
And now, after so many changes and combinations of tweaks and looking for potential fixes, reverting what we thought were the root causes clearly dont work, or werent root causes…
I reread everything. If you’re sure it’s settings and not hardware, copy everything important off of the computer and do a fresh install and don’t make any obscure tweaks. See if BF1 can be played without crashing, if it can, then try DT with everything on low.
If it does run without crashing, start taking detailed notes before you make further changes. You may want to look into using system restore points to make sure you revert your changes completely.
Lev, please, this is still an ongoing issue, and likely a driver one as the GPU appears healthy for now… (we still ought to run some tests)
Do you or the dev team have any idea, after reading all this new info, on what we could try?
We are desperate
We would really love to play the game together
This is a support article, please support us by any means, if you have the time, and if you dont, can i have another colleague take a look at this matter? Thanks.
Hi Maxx. Sorry to see how much trouble you’ve had with this. I’ve read through each of your responses and I can see you’ve put a lot of time and resource into troubleshooting this.
Though, at this point, the issue appears to be outside the scope of what we can support directly.
As something seems to be amiss with the driver or GPU, or perhaps your hardware configuration, I recommend reaching out to AMD for continued assistance, which you can do here.
They’ll be best equipped to help with driver-level or hardware-specific issues.