Mystery frame [ps4]

This may or may not be a bug but it is driving me up a wall. The portrait frame “The Crest of the Exceptional Bone Collector” it…it pops into the inventory of cosmetics seemingly completely at random and than vanishes not to be seen, even being removed from characters that had it on and just stays gone…until it randomly shows back up again for no obvious reason…what is this thing’s deal.

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Nobody knows anything about it…nobody? Julia…anyone?

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Sorry, hi, I missed your response! We’re aware of this issue and our console crew are currently looking in to it. Sorry I can’t be of more help right now.

Mmkay thanks. Can you at least tell me what I’m supposed to be getting it for?

It’s my understanding that the Crest of the Exceptional Bone Collector was awarded to those who pre-ordered.

Oh, you got 2 frames for pre ordering? I didnt know
…cool. I hope it gets fixed soon I love using it

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Why not join the Fatshark Discord https://discord.gg/K6gyMpu