Missing purchased cosmetic item

Issue Type (Required):

Purchases & Aquilas

Issue Description (Required):

I purchased a Sapper Shovel Cosmetic item from the shop some time ago, however I went to apply it to a new shovel today and the option to apply the skin to the new shovel was not available. I am 100% certain it should be available for this weapon but the option to apply it is missing entirely.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

Wedge

Please could you share the URL to your Steam profile with us?

1 Like

Not sure why the link says I have 0 games. Here is a screenshot of my page directly on steam.

I am guessing that you are trying to apply a non-folding shovel skin like the Krieg one to a folding shovel. They’re not compatible.

You can trick it by applying the skin to a non folding shovel and then changing marks to the folding version. The animation is less janky than you would expect, although not my cup of tea.

1 Like

Gideon is correct… I was able to equip the item once I changed the mark of the shovel. I feel like a bit of a dumbass for making this post since the solution was so simple.

It’s not exactly obvious, and the workaround is basically a bug exploit. You shouldn’t feel bad.

I really want a decent Krieg folding shovel skin.