M/K Cursor disappears in notification windows (Xbox)

Issue Type (Required):

UI & UX

Issue Description (Required):

When using mouse and keyboard on Xbox, for a number of menus/notification windows the mouse cursor disappears or m/k inputs do not advance through the menu.

Sometimes in these windows the mouse cursor will be visible in the very top left of screen but you won’t be able to move it.

Steps to Reproduce (Required):

Here are some example scenarios:

  • For notifications such as when your character is summoned, the mouse cursor disappears completely
  • When a request to join your strike team is received and the ‘accept/decline’ window is displayed the mouse cursor disappears. Often it will time out before I can switch to my controller.
  • The mouse cursor disappears whenever an error message is displayed, e.g. the inactivity message, network issue message, controller disconnected message (which I still get even if I’m using mouse and keyboard)
  • When exiting the psykhanium the mouse cursor disappears when the confirmation window is displayed
  • Purchasing a weapon in Brunts Armory or upgrading a weapon at Hadron displays the weapon and says ‘Press any button to continue’. Mouse or keyboard inputs do not allow the user to continue

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Xbox

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