Lot of crashes during games

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I have a lot of Access violation crash Cx0000005 codes evrytime.
I Applied evrything in the recommandations you have even the C++ visual réinstall.
Cleaned %appdata% and checked game files..
Evrything is up to date frome GPU drivers to windows to BIOS.
Darktide is the only game crashing like this.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

PC - Steam

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2025-05-29-15.50.51-79b13c83-ad02-488a-9af9-c66d62105af0.log (123 KB)
console-2025-05-29-16.45.12-61e74eb0-1ab2-47da-b09d-dec788a721f3.log (666 KB)
console-2025-05-29-17.06.55-4c45d599-1058-4581-bcae-53d6302ac621.log (82.5 KB)
console-2025-05-29-16.16.43-db457220-1091-4eca-a1ac-7fd251c9a261.log (135 KB)
console-2025-05-29-17.16.26-7d9da703-aa0a-42a5-931e-058f86bd2719.log (196 KB)

2

Two more crashes in one game:

GUID: e1e7d2e1-908c-4a21-ae33-b1213b243a0b
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_02_19_Patch1.7.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

And the other one:
GUID: 026a6aac-5529-4893-b8f6-d00abf1426f8
Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 40199349c44e13850f044b21b27b458e1036a7b2
accessing address 000001E9B6147944 from 00007FF7E8BA5BF6

Hope you can help !

3

Sorry to hear this. There doesn’t appear to be much consistency between these crashes unfortunately, it is a shot in the dark. Do you have another drive you could try installing Darktide on to?

4

well i will see if i can buy an other NVMe but tbh i have all my other games on the same drive and i have no crashes except on darktide so i’m a bit scpetical on this one.
But thanks if it’s all i have i may give it a shot some times

5

I wouldn’t buy a new drive specifically for this, as I can’t be sure it will resolve the issue, and I wouldn’t want you to waste any money. :frowning:

Are there any errors displayed in the Windows Event Viewer, that correspond with when these crashes occur?

6

i tried on an other driver i had and crashed two times in a game again :confused:
What info do you need in the event viewer ?