Lost contact with host constantly

Warhammer: Vermintide 2 Technical Support
1

I’m using 4G and this happens constantly. Around once per map. Happens several times a day and only with Vermintide 2. No Mods.

I’'ve ran all the fixes in the known issue topic, but nothing has helped. I’ve also ran the Steam file verification (which returned that no files were missing).

Issue Description:
Reoccurring Lost contact with host issue.

Crash Report (If Applicable):
N/A

Error Displayed (If Applicable):
“Lost contact with host”

Steps to Reproduce:

  1. Start any map as any character
  2. Play for around 10 min
  3. Crash

Map Name (If Applicable):
Garden of Morrs

Platform:
Steam

Player ID:
Pikkutossu

Approx. Time of Issue & Timezone:
03/25/2023 9.50 PM GMT+2

Reproduction Rate:
Constant (100%)

Upload Console Log:
console-2023-03-25-16.15.31-ac01425a-c7c5-4588-8c5c-4b81b4cbae17.log (9.8 MB)

Upload user_settings.config:
user_settings.config (14.6 KB)

Speedtest:

speedtest
speedtest831×401 42.2 KB

2

It’s possible you’ve been unlucky with hosts that have had connectivity issues and disconnected themselves. I’d say this is likely if you are only occasionally disconnecting from host, and not something like every other game.

You mention using 4G - is this a WiFi or mobile data connection? Is it possible to switch to a wired connection if so? As this is recommended for the most stable experience.

I appreciate you’ve tried solutions from the FAQ article already - but to confirm, have you ensured your Download Region is set to a nearby location?

3

I only play with my friends, so the host never changes (and is also in the same country as I am).

Mobile data. My PC is attached to a 4G router via LAN cable.

Just double checked and my download region is the only one for my country.

4

Okay, thanks! Another thought, but do you have similar issues if you are the one hosting?

Unfortunately, if you’ve exhausted all of our connectivity solutions linked above, then I’m at a bit of a loss. There may be increased instability in general due to the mobile data connection - but it’s difficult to be certain with many factors involved.

I can understand that it’s not ideal, but in this situation I’d be happy to contact Steam and assist with a refund. Please let me know if this is something you’d wish to do.

5

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